Quote:
Originally Posted by JABCAT
To this point, do you believe BWM should replace any parts damaged from road debris or owner error (e.g., running over road debris)? My 330e got hit by a tire tread that was kicked up by a truck in front of me. Shattered a headlight, fog light, and front grilles, over $4k in damage. Should BMW have replaced the broken parts?
The OP's situation, as well as the that of others who experience similar damage is unfortunate. But it's not the manufacturer's responsibility to pay of the damage caused by road debris.
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Hard to argue this point logically. But a fragile part like the oil cooler still should be behind some level of protection especially when the placement is 6" from the ground fully open facing downwards. The point is not about bmw fixing the damage but rather fixing the design so the issue is not left to the luck of the owner.
Also if the oil cooler damage was isolated and the engine had a mechanism to protect itself, now that is an intelligent design, then no one is going to complain.
In your example if the damage happened to your ev system because they left a critical part vulnerable to the damage you described and left you with a bill of 65% of msrp, then that is bad design and I am sure you will not look at it the same way.