Quote:
Originally Posted by rk95
Quick question for you guys. This is my first time ordering a BMW - or any car for that matter. What’s a reasonable time to have an email responded to by your sales reps? I easily have 3-5 day turn around and it’s pretty frustrating. I’m also constantly double checking the answers and usually they’re subpar and incorrect. Is it wrong to ask for a new sales rep at this point, or is this the usual? I’m status 112. Thanks
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My guy is good for a 1-2 hour return call/email. Also alerts to his upcoming days off. No complaints.