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Patricia, you may find your dealer's service dept. very responsive so there's no reason to start off expecting they won't be. Having said that, BJDrew's suggestions are good ones if you find your Service Advisor minimizing your concern - and the suggestions are as beneficial for you as for the SA. If you drive another car and it seems to perform similarly to your own, then your mind will be at ease in knowing 'normal' is in fact truly 'normal', not just what that specific SA thinks is normal.
BTW the BMW dealers, apparently for historical reasons related to BMW NA's distributorship agreement, are very sensitive to public customer comment. So pack away in your small 'If I'm not satisfied...' tool kit that a statement that you will be directing comments directly to BMW NA as well as on-line websites like Dealrater may well provide you with some influence when negotiating an issue with the Sales or Service Managers. Also worth considering for your tool kit is a membership in the BMW CCA - the North American BMW car club. If you aren't already a member, it's worth checking them out. Their monthly car magazine, Roundel (which is very informative re: product info, technical issues and much more) is, all by itself, worth the membership cost. However, BMW CCA offers a direct problem resolution path with BMW NA and, because of their history with this program, they will be able to coach you on what an appropriate response by a dealer to a fair concern looks like...or doesn't.
No doubt, all unnecessary info for you - only offered 'just in case'...
Jack
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