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      01-29-2024, 11:29 AM   #1
don pablo
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System has not updated to show break-in service was done

I had the break-in service done in mid-December. Neither my M2 nor the MyBMW app have updated to show the service was done. Both still say break-in service due in 1199 miles.

I reached out to BMW Genius who directed me to BMW Assist Services. They said they see a provisioning issue on the back end and recommended I do an "Update Services" in my car (twice) to refresh the connection. It didn't work.

Has anyone had the same issue? Any recommendations on how to resolve without taking it to a dealer?

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      01-29-2024, 11:42 AM   #2
M2compcharlie
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Yes mine was the same and so are many owners on here. It seemed about a 50/50 ratio to those who showed the running-in service and those it didn’t. My BMW dealer said that the running-in service doesn’t show on these cars and it’s only the main services going forward which do. I think this is wrong but can’t be bothered with another trip to the dealer. It’s on the BMW portal which is where it matters.
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      01-29-2024, 12:27 PM   #3
DomMuc
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takeit to the dealer, they can write the services again .. should take them 5-10 minutes...
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