Semantics/Nomenclature

XIS · 07-18-2023, 01:01 PM

What is the term/word BMW, and other companies, use when they replace an item or fix an issue not covered under warranty and not a recall? It’s not comping but it’s _____? Can’t think of the word and it’s killing me 😆! TIA!

HondaRC51 · 07-18-2023, 01:12 PM

At Ford we use to call it Goodwill (or Goodwill warranty) if we fixed something for free out of warranty. If the customer pays it was COD (cash on demand). Every shop has different terms for it.

tracer bullet · 07-18-2023, 01:12 PM

TSB? Tech Service Bulletin?

Hmm yeah rereading the question, agreed with goodwill.

DeezBluBallz · 07-18-2023, 03:16 PM

Goodwill

XIS · 07-18-2023, 07:33 PM

Man! You guys are awesome! It’s Goodwill! I kept saying Good faith but knew that want it! Thank you, thank you, thank you!

07-18-2023, 01:01 PM	#1
XIS New Member 7 Rep 16 Posts Drives: 2015 BMW 328d X-Drive Wagon Join Date: Aug 2021 Location: Dallas, TX iTrader: (0)	Semantics/Nomenclature What is the term/word BMW, and other companies, use when they replace an item or fix an issue not covered under warranty and not a recall? It’s not comping but it’s _____? Can’t think of the word and it’s killing me 😆! TIA!
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07-18-2023, 01:12 PM	#2
HondaRC51 Private First Class 252 Rep 124 Posts Drives: 2009 E92 335xi Join Date: Oct 2022 Location: Maryland iTrader: (0) Garage List 2016 BMW S1000RR [10.00] 2009 335xi E92 [0.00]	At Ford we use to call it Goodwill (or Goodwill warranty) if we fixed something for free out of warranty. If the customer pays it was COD (cash on demand). Every shop has different terms for it.
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07-18-2023, 01:12 PM	#3
tracer bullet Brigadier General 4183 Rep 4,572 Posts Drives: '25 Z4, '15 X3 35i (135i sold) Join Date: May 2011 Location: Saint Paul, MN iTrader: (1)	TSB? Tech Service Bulletin? Hmm yeah rereading the question, agreed with goodwill. Last edited by tracer bullet; 07-18-2023 at 05:17 PM..
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07-18-2023, 03:16 PM	#4
DeezBluBallz First Lieutenant 192 Rep 312 Posts Drives: Audi RS5, BMW M3 Join Date: Jun 2019 Location: Omaha, NE iTrader: (0)	Goodwill
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07-18-2023, 07:33 PM	#5
XIS New Member 7 Rep 16 Posts Drives: 2015 BMW 328d X-Drive Wagon Join Date: Aug 2021 Location: Dallas, TX iTrader: (0)	Man! You guys are awesome! It’s Goodwill! I kept saying Good faith but knew that want it! Thank you, thank you, thank you!
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