[gaffa]

Hi,

I am new to the forum and appreciate any help and guidance.

I was trying to enable the full screen Apple CarPlay. A friend used his Carly app and could not locate the full screen CarPlay setting. He did turn on the video in motion.

He was doing some wrapping and car doors were left open.

I collected the car and noticed that idrive screen was not working. Turns on but is blank, although the radio and parking sensors work. We tried doing reset but nothing worked.

He tried restoring the original back up using the Carly app but was not successful.

Any ideas or guidance on what can be done to resolve this issue.

Thanks