Heads up Display problem!

steelatx · 03-16-2022, 08:45 AM

Morning friends,

I was driving yesterday and would you believe it, my HUD dimmed to the point that it was no longer visible. I only knew it was still on because I was able to see it shimmer on turns. Eventually the HUD came back to full brightness. Later on that night, it went out again and came back!

I was hoping it would stay broken so the dealership can troubleshoot easier. I plan to take it in this week. Anyone else come across this issue? I'll make sure and update everyone with what I find out.

aaron_k · 03-16-2022, 08:52 AM

Quote:

Originally Posted by steelatx

Morning friends,

I was driving yesterday and would you believe it, my HUD dimmed to the point that it was no longer visible. I only knew it was still on because I was able to see it shimmer on turns. Eventually the HUD came back to full brightness. Later on that night, it went out again and came back!

I was hoping it would stay broken so the dealership can troubleshoot easier. I plan to take it in this week. Anyone else come across this issue? I'll make sure and update everyone with what I find out.

I've heard of people experiencing issues during the day due to certain tint they got on their windows. But you mentioned it happened to you at night. Definitely take it in.

steelatx · 03-16-2022, 09:30 AM

Yea, it happened at day time and night. I do not have tinting in my vehicle.

Golddog · 03-16-2022, 10:05 AM

Did you check the settings? This was listed in the owners manual.

Setting the brightness
The brightness is automatically adjusted to the
ambient brightness.
The base setting can be adjusted manually.
1. "CAR"
2. "Settings"
3. "Displays"
4. "Head-up display"
5. "Brightness"
6. Turn the Controller until the desired bright‐
ness is set.
7. Press the Controller.

steelatx · 03-16-2022, 10:12 AM

Yup. Checked all the settings. Even set brightness to max. Moved it up and down, etc. Nada. It eventually came back on at the normal brightness randomly.

tubingchamp · 03-16-2022, 10:22 AM

Likely unrelated, but I thought I had issues with it one afternoon. Realized I was wearing sunglasses....

Lol

Probably doesn't help you, unless you were also wearing a pair.

CarsAndGuitars · 03-16-2022, 10:53 AM

Quote:

Originally Posted by tubingchamp

Likely unrelated, but I thought I had issues with it one afternoon. Realized I was wearing sunglasses....

Lol

Probably doesn't help you, unless you were also wearing a pair.

Since I got HUD, I've replaced all my driving sunglasses (Serengeti) with non-polarized.

steelatx · 03-16-2022, 10:54 AM

Quote:

Originally Posted by tubingchamp

Likely unrelated, but I thought I had issues with it one afternoon. Realized I was wearing sunglasses....

Lol

Probably doesn't help you, unless you were also wearing a pair.

OMG. LOL. I feel like an idiot. Yesterday was the first time I wore sunglasses in the car. I just went to the garage and tried it out. YUP polarized sunglasses will kill your view of the HUD. I tested non-polarized and they work fine. Wow...

Now we know, and knowing is half the battle.

SpeedyATL · 03-16-2022, 12:50 PM

Quote:

Originally Posted by steelatx

OMG. LOL. I feel like an idiot. Yesterday was the first time I wore sunglasses in the car. I just went to the garage and tried it out. YUP polarized sunglasses will kill your view of the HUD. I tested non-polarized and they work fine. Wow...

Now we know, and knowing is half the battle.

It's is my understanding that because of this there is a "rotation" option within the iDrive HUD settings. If you rotate the display just a bit, it can help with polarized glasses. I haven't had to try this, but it might be an option for some as well.

H2O_Doc · 03-16-2022, 01:09 PM

It's polarizing sunglasses that are the problem since you are looking at light reflected from a non-metallic surface.

Oh, and for fun, look at your PPF with polarizing sunglasses (especially where it goes over a curved surface).

xcelir8bmw · 03-16-2022, 01:19 PM

LOL

user error

tubingchamp · 03-16-2022, 01:23 PM

Quote:

Originally Posted by steelatx

OMG. LOL. I feel like an idiot. Yesterday was the first time I wore sunglasses in the car. I just went to the garage and tried it out. YUP polarized sunglasses will kill your view of the HUD. I tested non-polarized and they work fine. Wow...

Now we know, and knowing is half the battle.

Awesome, didn't expect to, but glad I could help.

Reemie87 · 07-14-2024, 05:38 PM

Quote:

Originally Posted by steelatx

Morning friends,

I was driving yesterday and would you believe it, my HUD dimmed to the point that it was no longer visible. I only knew it was still on because I was able to see it shimmer on turns. Eventually the HUD came back to full brightness. Later on that night, it went out again and came back!

I was hoping it would stay broken so the dealership can troubleshoot easier. I plan to take it in this week. Anyone else come across this issue? I'll make sure and update everyone with what I find out.

Just happen to me very annoyed

Invisiblename · 07-15-2024, 05:48 PM

Quote:

Originally Posted by Reemie87

Just happen to me very annoyed

What did? Wearing sunglasses???

ryo- · 07-16-2024, 07:15 PM

I can still see my HUD with polarized sunglasses on, tho it's just dimmer.

Reemie87 · 08-24-2024, 10:15 AM

Quote:

Originally Posted by Invisiblename

What did? Wearing sunglasses???

Lmao no the infotainment display blacked out I turn off the vehicle left it overnight was back to normal in the AM.

03-16-2022, 08:45 AM	#1
steelatx Second Lieutenant 307 Rep 201 Posts Drives: BMW M240i Join Date: Aug 2021 Location: TX iTrader: (0)	Heads up Display problem! Morning friends, I was driving yesterday and would you believe it, my HUD dimmed to the point that it was no longer visible. I only knew it was still on because I was able to see it shimmer on turns. Eventually the HUD came back to full brightness. Later on that night, it went out again and came back! I was hoping it would stay broken so the dealership can troubleshoot easier. I plan to take it in this week. Anyone else come across this issue? I'll make sure and update everyone with what I find out.
	Appreciate 1 Reemie8755.50 Tweet Quote

03-16-2022, 09:30 AM	#3
steelatx Second Lieutenant 307 Rep 201 Posts Drives: BMW M240i Join Date: Aug 2021 Location: TX iTrader: (0)	Yea, it happened at day time and night. I do not have tinting in my vehicle.
	Appreciate 0 Quote

03-16-2022, 10:05 AM	#4
Golddog First Lieutenant 568 Rep 300 Posts Drives: 2022 Alfa Romeo Stelvio Join Date: Feb 2022 Location: NW Indiana iTrader: (0)	Did you check the settings? This was listed in the owners manual. Setting the brightness The brightness is automatically adjusted to the ambient brightness. The base setting can be adjusted manually. 1. "CAR" 2. "Settings" 3. "Displays" 4. "Head-up display" 5. "Brightness" 6. Turn the Controller until the desired bright‐ ness is set. 7. Press the Controller. __________________ 2021 Alfa Romeo Stelvio Veloce 2022 Chrysler Pacifica Touring L AWD (dog van)
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03-16-2022, 10:12 AM	#5
steelatx Second Lieutenant 307 Rep 201 Posts Drives: BMW M240i Join Date: Aug 2021 Location: TX iTrader: (0)	Yup. Checked all the settings. Even set brightness to max. Moved it up and down, etc. Nada. It eventually came back on at the normal brightness randomly.
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03-16-2022, 10:22 AM	#6
tubingchamp Private First Class 111 Rep 199 Posts Drives: 2023 G87 M2 Join Date: Mar 2019 Location: Langley, BC iTrader: (0)	Likely unrelated, but I thought I had issues with it one afternoon. Realized I was wearing sunglasses.... Lol Probably doesn't help you, unless you were also wearing a pair.
	Appreciate 1 xcelir8bmw413.00 Quote

03-16-2022, 01:09 PM	#10
H2O_Doc First Lieutenant 517 Rep 356 Posts Drives: BMW M2C, GLB-250, C7 Z51 Join Date: Mar 2020 Location: VA iTrader: (0)	It's polarizing sunglasses that are the problem since you are looking at light reflected from a non-metallic surface. Oh, and for fun, look at your PPF with polarizing sunglasses (especially where it goes over a curved surface).
	Appreciate 1 xcelir8bmw413.00 Quote

03-16-2022, 01:19 PM	#11
xcelir8bmw Major 413 Rep 1,104 Posts Drives: 2022 BMW M240ix Join Date: May 2019 Location: AZ iTrader: (0)	LOL user error
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07-16-2024, 07:15 PM	#15
ryo- First Lieutenant 261 Rep 367 Posts Drives: '22 MWM M240i Join Date: Feb 2022 Location: Central California iTrader: (0)	I can still see my HUD with polarized sunglasses on, tho it's just dimmer.
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