My Trips stopped working for me

BokTroy · 12-13-2024, 04:35 PM

Hey everyone,

Does anyone has similar issue with “My Trips” functions in the App? All the geo-location and remote works so I don’t think it’s connection issue between the car and the server. But this issue has been here since end of Nov, if it’s really an issue in the app it’s kinda wild that it stayed broken for this long time. Pic for reference:

Dave07997S · 12-13-2024, 05:53 PM

Mine too

chrispykreme1 · 12-13-2024, 07:34 PM

I thought I was the only one. It's literally been driving me crazy, so much so that I did a hard reset on my idrive only to realize it did not solve the issue.

BokTroy · 12-13-2024, 07:39 PM

Quote:

Originally Posted by chrispykreme1

I thought I was the only one. It's literally been driving me crazy, so much so that I did a hard reset on my idrive only to realize it did not solve the issue.

lol me too, I went all the way to privacy settings in iDrive and turned on all the available services, and it does not work at all. But knowing some of us have this problem made me feel a bit better lol.

Jonesing4a2 · 12-13-2024, 09:03 PM

Same. The last trip logged was early the week of Thanksgiving.

stashstein · 12-13-2024, 09:39 PM

Me too, been broken since around thanksgiving.

m-enjoyer · 12-14-2024, 04:42 AM

picked up my car 2-3 weeks ago and it has never worked, I just accepted the privacy settings yesterday but it didnt update

RockCrusher · 12-14-2024, 07:52 AM

My Trips is working in my car. Ran an errand last night and the trip shows up.

usafmike · 12-15-2024, 12:37 AM

Mine also doesn’t work 🤷&zwj;♂️

NewToM · 12-15-2024, 12:45 AM

+1 mine hasn’t worked for at least a month.

azv311 · 12-15-2024, 06:40 AM

Same. Updated the privacy settings the other day to see My Trips, and nothing.

wjones14 · 12-15-2024, 10:36 AM

My last trip shows 11/23. It worked fine from the time I took delivery on Sep 24 until this date. 2025 with iDrive 8.5.

Dave07997S · 12-15-2024, 01:48 PM

I have a feeling the app probably has to be removed and reinstalled.

BokTroy · 12-15-2024, 02:00 PM

Quote:

Originally Posted by Dave07997S

I have a feeling the app probably has to be removed and reinstalled.

I thought the same and I did a reinstall (also logging out prior to uninstall and unloaded the data in the app) and now the app just shows “we are having trouble loading this content. please try to reload the page” under My Trips section.

752002 · 12-15-2024, 08:14 PM

Same issue with my M2. Tried all the trouble shooting, nothing works. Happened around 11/25/2024. I have an oil service on Wednesday and it is on my list.

BokTroy · 12-15-2024, 09:29 PM

Quote:

Originally Posted by 752002

Same issue with my M2. Tried all the trouble shooting, nothing works. Happened around 11/25/2024. I have an oil service on Wednesday and it is on my list.

Sounds good, let us know if there is an update!

JohnVLarson · Today, 09:29 AM

That sounds frustrating! If geo-location and remote functions are working fine, it might be an app-specific bug. Have you tried reinstalling the app or contacting support for an update? Hopefully, they can get it fixed soon.

12-13-2024, 04:35 PM	#1
BokTroy Private First Class 168 Rep 123 Posts Drives: M2 Join Date: Feb 2023 Location: North Georgia iTrader: (0)	My Trips stopped working for me Hey everyone, Does anyone has similar issue with “My Trips” functions in the App? All the geo-location and remote works so I don’t think it’s connection issue between the car and the server. But this issue has been here since end of Nov, if it’s really an issue in the app it’s kinda wild that it stayed broken for this long time. Pic for reference: Attached Images
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12-13-2024, 05:53 PM	#2
Dave07997S Brigadier General 1338 Rep 4,392 Posts Drives: 2024 BMW M2 Toronto Red 6MT Join Date: May 2009 Location: El Segundo, CA iTrader: (1)	Mine too __________________ 2024 BMW M2 Toronto Red 6MT (Sold) 2020 Ford Mustang GT 6MT PP1 444rwhp 2013 M3 Coupe-MR/BLK ZCP, 2011 M3 Coupe-MR/Blk 2007 Porsche 997C2S Speed Yellow/Blk sport seats 2004 BMW M3 Imola/Blk, 2001 BMW M3
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12-13-2024, 07:34 PM	#3
chrispykreme1 Private 28 Rep 71 Posts Drives: F87 (2019 M2C- Current E92 (20 Join Date: Jul 2012 Location: NYNY iTrader: (0) Garage List 2013 E92 M3 Limerock [0.00]	I thought I was the only one. It's literally been driving me crazy, so much so that I did a hard reset on my idrive only to realize it did not solve the issue.
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12-13-2024, 09:03 PM	#5
Jonesing4a2 Enlisted Member 339 Rep 38 Posts Drives: 2025 BMW M2 Join Date: Feb 2019 Location: Dallas, Texas iTrader: (0)	Same. The last trip logged was early the week of Thanksgiving. Last edited by Jonesing4a2; 12-13-2024 at 11:02 PM.. Reason: clarity
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12-13-2024, 09:39 PM	#6
stashstein Private First Class 256 Rep 202 Posts Drives: Mazda MX5 Join Date: Nov 2022 Location: Virginia iTrader: (0)	Me too, been broken since around thanksgiving.
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12-14-2024, 04:42 AM	#7
m-enjoyer New Member 8 Rep 17 Posts Drives: '25 G87 M2 Zandvoort Blue Join Date: Nov 2024 Location: NA iTrader: (0)	picked up my car 2-3 weeks ago and it has never worked, I just accepted the privacy settings yesterday but it didnt update
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12-14-2024, 07:52 AM	#8
RockCrusher Lieutenant Colonel 1839 Rep 1,711 Posts Drives: BMW 2024 M8 Competition Coupe Join Date: Jun 2022 Location: Benton County, AR iTrader: (0)	My Trips is working in my car. Ran an errand last night and the trip shows up.
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12-15-2024, 12:37 AM	#9
usafmike Private 59 Rep 101 Posts Drives: '23 M2 On Order (Aug Delivery) Join Date: Apr 2013 Location: Bitburg iTrader: (0)	Mine also doesn’t work 🤷&zwj;♂️
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12-15-2024, 12:45 AM	#10
NewToM Captain 1657 Rep 790 Posts Drives: M2 G87 Brooklyn Grey Join Date: Oct 2023 Location: Ventura County iTrader: (0) Garage List 2024 BMW M2 G87 [9.50]	+1 mine hasn’t worked for at least a month.
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12-15-2024, 06:40 AM	#11
azv311 Enlisted Member 15 Rep 30 Posts Drives: G87 Join Date: Jun 2024 Location: west iTrader: (0)	Same. Updated the privacy settings the other day to see My Trips, and nothing.
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12-15-2024, 10:36 AM	#12
wjones14 Major 869 Rep 1,012 Posts Drives: 2025 M2 Join Date: Oct 2014 Location: Niantic CT iTrader: (0)	My last trip shows 11/23. It worked fine from the time I took delivery on Sep 24 until this date. 2025 with iDrive 8.5. __________________ Vehicles: 2025 M2 6MT; 2011 Kawasaki Z1000 (1/4 mile 10.3 seconds @ 129 mph - stock) Previous: 2021 Alpine White M2C 6MT; 2018 Camaro 2SS 1LE 6MT; 2015 BMW M235i 6MT; 2015 Mini Cooper F56 6MT; 2005 Mustang GT 5MT
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12-15-2024, 01:48 PM	#13
Dave07997S Brigadier General 1338 Rep 4,392 Posts Drives: 2024 BMW M2 Toronto Red 6MT Join Date: May 2009 Location: El Segundo, CA iTrader: (1)	I have a feeling the app probably has to be removed and reinstalled. __________________ 2024 BMW M2 Toronto Red 6MT (Sold) 2020 Ford Mustang GT 6MT PP1 444rwhp 2013 M3 Coupe-MR/BLK ZCP, 2011 M3 Coupe-MR/Blk 2007 Porsche 997C2S Speed Yellow/Blk sport seats 2004 BMW M3 Imola/Blk, 2001 BMW M3
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12-15-2024, 08:14 PM	#15
752002 Private First Class 598 Rep 109 Posts Drives: 1975 2002, 2005 Tundra 4x4 Join Date: Feb 2023 Location: USA iTrader: (0) Garage List 2023 BMW M2 [0.00] 2005 Toyota Tundra 4x4 [0.00] 1975 BMW 2002 [0.00]	Same issue with my M2. Tried all the trouble shooting, nothing works. Happened around 11/25/2024. I have an oil service on Wednesday and it is on my list.
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Today, 09:29 AM	#17
JohnVLarson New Member 2 Rep 5 Posts Drives: 2017 BMW 2 Series 230i Join Date: Dec 2024 Location: Phoenix iTrader: (0)	That sounds frustrating! If geo-location and remote functions are working fine, it might be an app-specific bug. Have you tried reinstalling the app or contacting support for an update? Hopefully, they can get it fixed soon.
	Appreciate 0 Quote