BMW of North America Announces Best Dealership Awards 2017

Professor///M · 03-02-2017, 08:00 PM

Disagree with BMW of Warwick RI.

Agree with BMW of Hudson Valley!

mad_max · 03-02-2017, 08:18 PM

Quote:

Originally Posted by Brantley847

As a Florida resident looking at an M4 built to order... I'm also not shocked. Maybe I need to move my business up north and pay the 1k to ship as the dealers here think it's a privilege for me to pay MSRP or above

Do performance center delivery and drive it down.

mnesia · 03-02-2017, 08:55 PM

Shout out to BMW of Alexandria, Alexandria, VA - glad they made the cut this year. Great service and deals on parts.

trendy26 · 03-02-2017, 08:59 PM

Quote:

Originally Posted by IndotagSwizz

Quote:

Originally Posted by trendy26

This isn't a plug by any means, as I normally buy my ///M cars from David Aviles. I purchased my M4 from Coggin BMW in Treasure Coast, FL, and must say that I was surprised that I sourced my car from a Florida dealership, as my past experiences in dealing with them were absolute nightmares. I'm in South Florida, and how dealers like Vista BMW and Braman BMW sell cars is beyond me. They price gouge like crazy!

Coggin BMW on the other hand gave me an offer that I couldn't turn down and the customer service was absolutely wonderful. Again, a huge surprise to me that I would be posting a positive review of a Florida BMW dealer.

With that being said though, how did Steve Thomas BMW not make this list? They are top notch and deserve to be on it!

don't know how far south you stay but I stay in Pines and had a great experience at Lauderdale BMW of Pembroke Pines. I have gotten my car fix after warranty expired 3 times for free they are awesome, been going there for 2+ years

For service they're great! I use Lauderdale BMW for service - same owner. As for buying a car, their prices were not too great!

DFR · 03-02-2017, 09:10 PM

Quote:

Originally Posted by raichean

Oh BS

BMW Northwest, Tacoma, WA

I wouldn't take my car there if it was 10 feet down the road from me, nor EVER buy a car from them. Their principle is a dirt bag. I have had the privilege of him swearing at me on the phone in German accented English.. all because his sales staff lied to me. Yeah. Dirt bag.

Agreed! BMW Northwest is horrible! Stay away! They are also the same dealer that serviced the X5M that caught on fire and almost killed the driver.

MKParris · 03-02-2017, 09:11 PM

Quote:

Originally Posted by Frank851

None in Florida? No surprise there.

I couldnt agree more!

obert · 03-02-2017, 09:43 PM

I have never had a bad experience at BMW Seattle.

BMW Tacoma treated my like I was not worthy of having a BMW when I stopped by to ask a question.

Brasko · 03-02-2017, 10:25 PM

Nice to see Kuni BMW on the list. That's where I purchased my BMW.

Brasko · 03-02-2017, 10:28 PM

Quote:

Originally Posted by Spied4US

It would be interesting to know the criteria BMWUSA uses to evaluate its "best" dealerships. Sales/lease numbers? Service/warranty claims #s? Owner input? Who knows?

I think there are various factors taken into account including customer surveys, sales revenue, and customer retention.

doug_999 · 03-02-2017, 10:29 PM

Quote:

Originally Posted by e92ben

Wow no Karl Knauz hmm

Not one dealership in IL. Not surprising.

tobytw · 03-02-2017, 10:47 PM

Quote:

Originally Posted by MUFCbmwbear

No Chicagoland dealers!
I have good experiences with Laurel and Motor Werks and people speak highly of Knauz

BMW of Schererville!

Maleficus · 03-02-2017, 11:30 PM

The fact that BMW of San Antonio (Principle Auto Group) made this list invalidates it for me, easily the worst dealership of any manufacturer i have ever dealt with.

hans007 · 03-03-2017, 12:57 AM

Quote:

Originally Posted by smitty16s

I laugh at the dealerships in SWFL when they tell me things like there's no change in a m235i and a m240i, or that every M2 in the nation has a "market adjustment," and they their 5 grand is lowest in the nation. The salesmen here literally don't have to know their product when there are 80 year old snow birds driving m6's because they just wanted the most expensive 6 series. It's so easy to bs and make money down here for the dealerships.

When I bought my f30 4 years ago a sales guy at Torrance bmw tried to threaten to cancel my mom's car if I canceled my order. And they wanted a $15k markup on an m2.

Their service department is good tho. Mom and I bought canceled our orders and went to other dealers. These awards mean nothing

BPMSport · 03-03-2017, 01:43 AM

Bogus list. I wonder what the criteria for "excellence" is...

Dveshawn · 03-03-2017, 02:44 AM

I bought my car at Kuni BMW !

823BMW · 03-03-2017, 05:33 AM

Quote:

Originally Posted by Mike Benvo

Bogus list. I wonder what the criteria for "excellence" is...

I did my google search and I can't find the criteria either. Does anyone know what information they use to select these dealerships?

MickeyM3 · 03-03-2017, 06:16 AM

PCD is absolutely the way to go. Phenomenal delivery experience if you don't have the luxury of taking the time for ED.

doccyber · 03-03-2017, 06:35 AM

Quote:

Originally Posted by THEANCHORED

Don't read too much into this list. it's more about who can follow BMW's ever changing rules the best, not who treats their clients the best.

I totally agree. Over the last 2 decades, I've leased or bought several cars from some that are on this list and some that aren't. I don't feel that when it comes to my sales experience I had any better experience from those on this list. I think this is more related to following BMW propaganda than anything else.

Yeineken · 03-03-2017, 07:01 AM

Honestly I know it's just a dealership. But stop and visit BMW of Alexandria, VA. I've been a few times and it's a very beautiful and well laid out dealership for its awkward location.

JTO24 · 03-03-2017, 07:29 AM

Quote:

Originally Posted by Yeineken

Honestly I know it's just a dealership. But stop and visit BMW of Alexandria, VA. I've been a few times and it's a very beautiful and well laid out dealership for its awkward location.

That's where I got my first M3.. I agree it's a beautiful dealership for being in such a weird spot. Most of the staff seemed friendly enough but my CA was not the most inviting.. can't comment on their service department, though.

shivaswrath · 03-03-2017, 07:58 AM

Morristown? Lol no.
And RIDGEFIELD not being Included. That's a mistake.

nsdofh · 03-03-2017, 08:09 AM

Quote:

Originally Posted by bmellion

Quote:

Originally Posted by trendy26

This isn't a plug by any means, as I normally buy my ///M cars from David Aviles. I purchased my M4 from Coggin BMW in Treasure Coast, FL, and must say that I was surprised that I sourced my car from a Florida dealership, as my past experiences in dealing with them were absolute nightmares. I'm in South Florida, and how dealers like Vista BMW and Braman BMW sell cars is beyond me. They price gouge like crazy!

Coggin BMW on the other hand gave me an offer that I couldn't turn down and the customer service was absolutely wonderful. Again, a huge surprise to me that I would be posting a positive review of a Florida BMW dealer.

With that being said though, how did Steve Thomas BMW not make this list? They are top notch and deserve to be on it!

Vista and Brahman blow. Go to Sarasota! Way better!

I agree, I've always had good experiences at Sarasota.

03-02-2017, 08:00 PM	#45
Professor///M Brigadier General 839 Rep 3,343 Posts Drives: 2022 M3, 2022 X5 40i; Join Date: May 2007 Location: Northeast iTrader: (5) Garage List 2022 BMW M3 Comp. [0.00] 2016 BMW X5 35i [10.00]	Disagree with BMW of Warwick RI. Agree with BMW of Hudson Valley!
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03-02-2017, 08:55 PM	#47
mnesia BMW CCA # 418298 46 Rep 84 Posts Drives: 2015 BMW M4 Coupe Join Date: Oct 2014 Location: Arlington, VA iTrader: (0) Garage List 2021 BMW M235i Gran ... [0.00] 2021 2021 BMW X3 M40i [0.00] 2015 BMW M4 Coupe [7.00]	Shout out to BMW of Alexandria, Alexandria, VA - glad they made the cut this year. Great service and deals on parts. __________________ 2015 F82, AY // BK /// DCT, Adaptive M Suspension, 19" Black Wheels, CF Black Trim, Parking Assistant, HK, Executive PKG, MPE w/CF Tailpipes, Dinan Stage 2, IND Painted Front Reflectors, IND Grille Set w/Painted M Stripe, Xpel Ultimate 2009 E92, Jarez Black, F-Red Extended Leather, DCT [Sold] 2004 E46, Titanium Silver Metallic, Black Leather, SMG [Sold]
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03-02-2017, 09:43 PM	#51
obert Brigadier General 1790 Rep 4,452 Posts Drives: 2013 328i Join Date: Oct 2011 Location: Seattle Wa iTrader: (49)	I have never had a bad experience at BMW Seattle. BMW Tacoma treated my like I was not worthy of having a BMW when I stopped by to ask a question.
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03-02-2017, 10:25 PM	#52
Brasko #LSBM3 1432 Rep 1,973 Posts Drives: 2016 BMW M3 Join Date: Feb 2015 Location: Oregon / Florida iTrader: (4) Garage List 1984 BMW R65 [0.00] 2020 Ford F-150 XLT ... [0.00] 2003 Mitsubishi Evo ... [0.00] 2016 M3 Competition ... [10.00]	Nice to see Kuni BMW on the list. That's where I purchased my BMW. __________________ /// M3
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03-02-2017, 11:30 PM	#56
Maleficus New Member 10 Rep 29 Posts Drives: 2018 M3, 2009 335 Stage 2 Join Date: Aug 2016 Location: Texas iTrader: (0)	The fact that BMW of San Antonio (Principle Auto Group) made this list invalidates it for me, easily the worst dealership of any manufacturer i have ever dealt with.
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03-03-2017, 01:43 AM	#58
BPMSport Major General 3473 Rep 7,264 Posts Drives: 2x Harrop E90 M3, E92 M3, E39 Join Date: Apr 2008 Location: SoCal iTrader: (9) Garage List 2000 BMW M5 [0.00] 1990 BMW 735i Turbo [0.00] 2008 BMW M3 [7.50] 2015 BMW M3 [0.00] 2015 BMW M5 [0.00]	Bogus list. I wonder what the criteria for "excellence" is... __________________ -----\| Like us on Facebook \| Instagram \|\| Tuning Information \| Remote Coding \|----- ----Visit us at www.BPMSport.com - Emotion. Driven. \| Toll Free: (888) 557-5133----
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03-03-2017, 02:44 AM	#59
Dveshawn Private 63 Rep 53 Posts Drives: 2014 428i Join Date: Nov 2016 Location: chicago, il iTrader: (0)	I bought my car at Kuni BMW !
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03-03-2017, 06:16 AM	#61
MickeyM3 Private 3 Rep 54 Posts Drives: E30 325is, R1200RT, F30 335 Join Date: Dec 2011 Location: Georgia USA iTrader: (0)	PCD is absolutely the way to go. Phenomenal delivery experience if you don't have the luxury of taking the time for ED.
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03-03-2017, 07:01 AM	#63
Yeineken Colonel 1431 Rep 2,151 Posts Drives: '11 135i M Sport Join Date: Dec 2013 Location: Delmarva Peninsula iTrader: (3) Garage List '11 135i [8.20] '16 Ford Hatchback [10.00] '15 X5 [10.00]	Honestly I know it's just a dealership. But stop and visit BMW of Alexandria, VA. I've been a few times and it's a very beautiful and well laid out dealership for its awkward location. __________________ Pyrat Clone
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03-03-2017, 07:58 AM	#65
shivaswrath Brigadier General 656 Rep 4,320 Posts Drives: 2012 335i Join Date: Apr 2008 Location: Lost in NJ iTrader: (3)	Morristown? Lol no. And RIDGEFIELD not being Included. That's a mistake. __________________ CURRENT: 2017 RS3 (miss you guys) SOLD: 2012 335i Mineral Gray M Performance Exhaust/Brakes/Suspension/LSD\|Bav Stage 1/AMP\|\|ER CP/IC/DP/OC \| Dinan CAI/N55 PWG BIG TURBO\|BMWF30.com
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