I'm out. (Back in, update later in thread).

Rx-7ames · 03-06-2023, 09:09 PM

Quote:

Originally Posted by JustinHEMI

I think it was Tag that kept saying to be skeptical of dealers saying MSRP.

He was right.

I've been saying this since about October when I saw so many people reporting they were quoted MSRP. It's too easy for dealers to look at wait time and low production numbers and start getting ADM crazy.

This is the first time my dealership has asked for an ADM. Manager said $10k over. As far as I know we don't have anyone who has committed to that. Our HEA is available. Me and one other person are in the order bank for MSRP.

But who knows. As soon as the cars arrive and are available then maybe people will pay ADM. We will see.

StickyPickle · 03-06-2023, 09:19 PM

Quote:

Originally Posted by Rx-7ames

I've been saying this since about October when I saw so many people reporting they were quoted MSRP. It's too easy for dealers to look at wait time and low production numbers and start getting ADM crazy.

This is the first time my dealership has asked for an ADM. Manager said $10k over. As far as I know we don't have anyone who has committed to that. Our HEA is available. Me and one other person are in the order bank for MSRP.

But who knows. As soon as the cars arrive and are available then maybe people will pay ADM. We will see.

It’s one thing to let customers know up front your dealership is asking ADM but it’s really shitty practice to quote MSRP and then pull some BS ADM afterwards

Rx-7ames · 03-06-2023, 09:39 PM

Quote:

Originally Posted by StickyPickle

It’s one thing to let customers know up front your dealership is asking ADM but it’s really shitty practice to quote MSRP and then pull some BS ADM afterwards

I agree. I'm not saying it's right. I'm just saying it was predictible from the start.

Tag · 03-06-2023, 10:03 PM

Quote:

Originally Posted by Rx-7ames

I've been saying this since about October when I saw so many people reporting they were quoted MSRP. It's too easy for dealers to look at wait time and low production numbers and start getting ADM crazy.

This is the first time my dealership has asked for an ADM. Manager said $10k over. As far as I know we don't have anyone who has committed to that. Our HEA is available. Me and one other person are in the order bank for MSRP.

But who knows. As soon as the cars arrive and are available then maybe people will pay ADM. We will see.

Sorry, kind of got you beat on this one.

https://g42.bimmerpost.com/forums/sh...9#post28839289

Rx-7ames · 03-06-2023, 10:18 PM

Quote:

Originally Posted by Tag

Sorry, kind of got you beat on this one.

https://g42.bimmerpost.com/forums/sh...9#post28839289

Yeah, I wasn't even following the M2 then. Definitely not a member of the forum yet. But it seems my thinking was exactly in line with yours.

LTJohn · 03-07-2023, 08:03 AM

funny thing is....BMW can stop the gouging. They choose not to, and it damages the brand. MSRP is set, traditionally, at the high-point of cost. When dealers are taking bribes and cutting people out of deals, they lose customers forever. My dealer REFUSES to charge over sticker, because they see the long-view. BMW says, "All of our dealers are independent". OK, but they are also able to never get an M-car allotment again, right? So they do have control in this case.

And my wife got gouged $10K on her mercedes...so you know what? She is one of those folks that brings her car in every year for the $1400 oil change. She also buys her tires at the dealer's insane prices...Well, not anymore. She has an independent shop do it for $100 and got her last set from TireRack. The dealer was penny-wise....and pound-foolish. My wife will not only get the $10K back, but has now 'divorced' herself from the dealership-service-cult. She will never return to the $1400 oil change.

Now ask the dealer, "How smart was that?"

GregW / Oregon · 03-07-2023, 09:11 AM

As I posted in the Order/Waitlist thread:

So contacted my sales guy after not hearing much. I bought my current car from this dealer and several from their predecessor before they were bought out, but never dealt with this guy. So after putting in a preorder 6/21 and told I was #2 on the list, now he says I'm #4 because there was a second list he didn't know about. Oh, and management has decided on $5,000 ADM. I was kind 'a pissed. Sent an email to the general manager and sales managers explaining my history which goes back 50 years with the previous owner (1973 2002 Inka Orange, purchased just out of college).

So the GM got back to me within an hour saying they will sell at MSRP and copied the sales guy. Feeling better now, but we shouldn't have to through this. Businesses that take advantage of customers for short term gains will not succeed in the long run.

Albator_IIII · 03-07-2023, 09:53 AM

Quote:

Originally Posted by LTJohn

funny thing is....BMW can stop the gouging. They choose not to, and it damages the brand. MSRP is set, traditionally, at the high-point of cost. When dealers are taking bribes and cutting people out of deals, they lose customers forever. My dealer REFUSES to charge over sticker, because they see the long-view. BMW says, "All of our dealers are independent". OK, but they are also able to never get an M-car allotment again, right? So they do have control in this case.

And my wife got gouged $10K on her mercedes...so you know what? She is one of those folks that brings her car in every year for the $1400 oil change. She also buys her tires at the dealer's insane prices...Well, not anymore. She has an independent shop do it for $100 and got her last set from TireRack. The dealer was penny-wise....and pound-foolish. My wife will not only get the $10K back, but has now 'divorced' herself from the dealership-service-cult. She will never return to the $1400 oil change.

Now ask the dealer, "How smart was that?"

That is the thing, it doesn't damage the brand enough to offset the demand/supply ratio. They are selling them to the dealers w/o any problem at the invoice price. Their bottom line is doing just fine removing any incentive to meddle in retail dealer politics.

zero21 · 03-07-2023, 09:56 AM

Quote:

Originally Posted by Albator_IIII

That is the thing, it doesn't damage the brand enough to offset the demand/supply ratio. They are selling them to the dealers w/o any problem at the invoice price. Their bottom line is doing just fine removing any incentive to meddle in retail dealer politics.

One correction, invoice price and dealer price is usually not the same IME.

BRAKE! · 03-07-2023, 09:56 AM

Quote:

Originally Posted by GregW / Oregon

Businesses that take advantage of customers for short term gains will not succeed in the long run.

Wise words. This applies to every industry and it's a well known fact... however, a fact that many go against until it starts to hurt.

An ounce of prevention is worth a pound of cure.

Albator_IIII · 03-07-2023, 10:40 AM

Quote:

Originally Posted by zero21

One correction, invoice price and dealer price is usually not the same IME.

That is the point.

zero21 · 03-07-2023, 10:47 AM

Quote:

Originally Posted by Albator_IIII

That is the point.

Sorry misunderstood the post.

T_U_D · 03-07-2023, 12:32 PM

JustinHEMI I really hate to learn of this. What uncalled, greedy BS!

I hope it all works out!

JustinHEMI · 03-07-2023, 01:47 PM

BIG UPDATE.

I just had a good conversation with the GM at Reading BMW.

He apologized for what happened and said there was some internal misunderstandings that he needs to sort out.

What came out of the conversation is that they offered to honor the MSRP deal, and he said that I could say that other orders aren't going to be ADM adjusted either.

We spoke about a few other things, but I left the conversation feeling like he was genuine and that he would address what he needs to address internally.

What he told me about their ADM policy is what my CA told me in a conversation previously. The deviation from that this time wasn't intended.

Now, as to whether or not I'm taking the car, I'm not ready to say yet. I have another iron in the fire and should know by this evening. I'm back in the USA but have another flight to catch soon.

d3sign3r · 03-07-2023, 01:50 PM

All BMW dealers are absolute trash. Good luck convincing otherwise

JustinHEMI · 03-07-2023, 02:02 PM

Quote:

Originally Posted by d3sign3r

All BMW dealers are absolute trash. Good luck convincing otherwise

Have a read of how Sewickley BMW (near Pittsburgh) first, put the wrong fluid in the rear end of my M2C at break in service, but then how they tried to weasel me about it.

https://f87.bimmerpost.com/forums/sh...9&postcount=43

When I got into BMW, I was hoping for an elevated level of dealer performance. My word the lessons have been hard.

Tag · 03-07-2023, 02:02 PM

This shit is like a soap opera.

Thought I knew you.
We need to talk.
Trying to patch things up.
No, it's definitely over!
May have been a misunderstanding, willing to get back together.
Don't know if we should, started seeing someone else and want that to play out first.

So much drama!

JustinHEMI · 03-07-2023, 02:04 PM

Quote:

Originally Posted by Tag

This shit is like a soap opera.

Thought I knew you.
We need to talk.
Trying to patch things up.
No, it's definitely over!
May have been a misunderstanding, willing to get back together.
Don't know if we should, started seeing someone else and want that to play out first.

So much drama!

Indeed! Seems unnecessary.

02M3ForMe · 03-07-2023, 02:44 PM

Quote:

Originally Posted by JustinHEMI

BIG UPDATE.

I just had a good conversation with the GM at Reading BMW.

He apologized for what happened and said there was some internal misunderstandings that he needs to sort out.

What came out of the conversation is that they offered to honor the MSRP deal, and he said that I could say that other orders aren't going to be ADM adjusted either.

We spoke about a few other things, but I left the conversation feeling like he was genuine and that he would address what he needs to address internally.

What he told me about their ADM policy is what my CA told me in a conversation previously. The deviation from that this time wasn't intended.

Now, as to whether or not I'm taking the car, I'm not ready to say yet. I have another iron in the fire and should know by this evening. I'm back in the USA but have another flight to catch soon.

Fabulous news! Huge kudos to Reading BMW management.

Did he explain how the $5k/$2.5k ADM came about?

sl0m0 · 03-07-2023, 03:43 PM

Quote:

Originally Posted by JustinHEMI

BIG UPDATE.

I just had a good conversation with the GM at Reading BMW.

He apologized for what happened and said there was some internal misunderstandings that he needs to sort out.

What came out of the conversation is that they offered to honor the MSRP deal, and he said that I could say that other orders aren't going to be ADM adjusted either.

We spoke about a few other things, but I left the conversation feeling like he was genuine and that he would address what he needs to address internally.

What he told me about their ADM policy is what my CA told me in a conversation previously. The deviation from that this time wasn't intended.

Now, as to whether or not I'm taking the car, I'm not ready to say yet. I have another iron in the fire and should know by this evening. I'm back in the USA but have another flight to catch soon.

I'd be leaning towards that other option. If you went for 2.5k adm they would have stuck with that. Just because they are back tracking doesn't mean they didn't try to pull shady stuff. Of course if the other option doesn't pan out I'd take my original offer but not recommend them to anyone else nor use them again in the future.

sl0m0 · 03-07-2023, 03:44 PM

Quote:

Originally Posted by 02M3ForMe

Fabulous news! Huge kudos to Reading BMW management.

Did he explain how the $5k/$2.5k ADM came about?

Huge kudos??? Honoring an original offer is a minimum expectation, backtracking on being shady doesn't deserve any kudos.

JustinHEMI · 03-07-2023, 03:44 PM

Quote:

Originally Posted by 02M3ForMe

Fabulous news! Huge kudos to Reading BMW management.

Did he explain how the $5k/$2.5k ADM came about?

Yes that's the internal stuff I alluded to.

03-07-2023, 08:03 AM	#50
LTJohn First Lieutenant 143 Rep 309 Posts Drives: 2019 Porsche GT3 Join Date: Oct 2011 Location: New Jersey iTrader: (0)	funny thing is....BMW can stop the gouging. They choose not to, and it damages the brand. MSRP is set, traditionally, at the high-point of cost. When dealers are taking bribes and cutting people out of deals, they lose customers forever. My dealer REFUSES to charge over sticker, because they see the long-view. BMW says, "All of our dealers are independent". OK, but they are also able to never get an M-car allotment again, right? So they do have control in this case. And my wife got gouged $10K on her mercedes...so you know what? She is one of those folks that brings her car in every year for the $1400 oil change. She also buys her tires at the dealer's insane prices...Well, not anymore. She has an independent shop do it for $100 and got her last set from TireRack. The dealer was penny-wise....and pound-foolish. My wife will not only get the $10K back, but has now 'divorced' herself from the dealership-service-cult. She will never return to the $1400 oil change. Now ask the dealer, "How smart was that?"
	Appreciate 5 JustinHEMI7520.00 T3CH46.50 Albator_IIII1069.50 BRAKE!1017.00 johnnie311206.50 Quote

03-07-2023, 09:11 AM	#51
GregW / Oregon Commander-In-Chief 2429 Rep 9,050 Posts Drives: 2023 M2 Coupe, 2020 GLE 450 Join Date: Nov 2005 Location: Lake Oswego, OR iTrader: (3) Garage List 2023 M2 Coupe [9.83] 2020 Mercedes GLE 450 [7.25]	ADM As I posted in the Order/Waitlist thread: So contacted my sales guy after not hearing much. I bought my current car from this dealer and several from their predecessor before they were bought out, but never dealt with this guy. So after putting in a preorder 6/21 and told I was #2 on the list, now he says I'm #4 because there was a second list he didn't know about. Oh, and management has decided on $5,000 ADM. I was kind 'a pissed. Sent an email to the general manager and sales managers explaining my history which goes back 50 years with the previous owner (1973 2002 Inka Orange, purchased just out of college). So the GM got back to me within an hour saying they will sell at MSRP and copied the sales guy. Feeling better now, but we shouldn't have to through this. Businesses that take advantage of customers for short term gains will not succeed in the long run. __________________ Greg Lake Oswego, Oregon, USA 2023 M2 Coupe - Brooklyn Grey/Cognac/CF, 6MT; 2020 MB GLE 450
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03-07-2023, 12:32 PM	#57
T_U_D Brigadier General 6720 Rep 3,615 Posts Drives: G05 LCI Join Date: Jan 2022 Location: USA iTrader: (0)	JustinHEMI I really hate to learn of this. What uncalled, greedy BS! I hope it all works out!
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03-07-2023, 01:47 PM	#58
JustinHEMI Not great. Not terrible 7520 Rep 2,700 Posts Drives: 2024 BMW X3 M40i Join Date: Apr 2016 Location: Lebanon, TN iTrader: (2)	BIG UPDATE. I just had a good conversation with the GM at Reading BMW. He apologized for what happened and said there was some internal misunderstandings that he needs to sort out. What came out of the conversation is that they offered to honor the MSRP deal, and he said that I could say that other orders aren't going to be ADM adjusted either. We spoke about a few other things, but I left the conversation feeling like he was genuine and that he would address what he needs to address internally. What he told me about their ADM policy is what my CA told me in a conversation previously. The deviation from that this time wasn't intended. Now, as to whether or not I'm taking the car, I'm not ready to say yet. I have another iron in the fire and should know by this evening. I'm back in the USA but have another flight to catch soon. __________________ Current: 2024 BMW X3 M40i.
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03-07-2023, 01:50 PM	#59
d3sign3r Private 66 Rep 51 Posts Drives: G01 Join Date: Jan 2023 Location: CA iTrader: (0)	All BMW dealers are absolute trash. Good luck convincing otherwise
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03-07-2023, 02:02 PM	#61
Tag this is the way 20598 Rep 9,088 Posts Drives: N-1 starfighter Join Date: Jan 2007 Location: Chicago iTrader: (3)	This shit is like a soap opera. Thought I knew you. We need to talk. Trying to patch things up. No, it's definitely over! May have been a misunderstanding, willing to get back together. Don't know if we should, started seeing someone else and want that to play out first. So much drama!
	Appreciate 9 JustinHEMI7520.00 blkbtyM2C178.00 Vivek.1353.50 Ronin761769.00 markcu24155.50 T3CH46.50 Click_ID801.50 cmgbk752676.00 johnnie311206.50 Quote