[Dabozo]

Originally Posted by Vinboyblue

none in Canada?

US only list.

[BimmerGuyFL78]

Originally Posted by Frank851

None in Florida? No surprise there.

LOL I work for one of the Florida stores. Actually several.

[phennighausen]

Originally Posted by RBNetEngr

I think this is the list of dealerships that convince their customers to give top ratings for everything on the evaluation form. Maybe there's a big goon standing in the doorway, 'encouraging them' to fill out the evaluation properly.

BMW of San Antonio is on the list. I asked them about the M2 in early 2016, after it had been announced but before it was being built and shipped. The CA never even heard of it, and directed me to the M235i.

-__-

-rb

I am in the SATX area and have been to BMW of SA multiple times. I've found that it is such a massive dealer that it can be hit and miss. It's all about knowing the right people. My first service experience was mediocre but then I was assigned to an exceptional service advisor who has never hesitated to bend over backwards to help me out.

On the sales side I have found some incredibly knowledgeable people but also some who are not particularly helpful. Being an outsider from this area I was astounded at how much traffic and customer volume BMW of SA has every day.

I am looking forward to the opening of the third largest BMW dealer in the world (new BMW of SA) and expect to see them on this list for years to come.

[bucketfoot]

Originally Posted by Laserdude

Surprised to not see Schomp from Colorado on here everytime I go in service and staff is great it's where I bought my car

I was surprised by this one too. I know they were on the list last year.

I didn't end up buying (CPO X1) from them, but I knew from the moment I started dealing with them that I would be having them service my car.

[NewM3driver]

BMW Darien in CT should be rated THE ABSOLUTE WORST dealership in all of North America. They treat customers as though they are doing you a favor... the service department is wholly incompetent, and the management is dishonest, pathological liars. Anyone who gives them business deserves whatever happens to you. Dealership in Greenwich CT is OK, BMW of Bridgeport CT is fantastic with an awesome sales AND service Dept.

[135GCL]

Originally Posted by hans007

When I bought my f30 4 years ago a sales guy at Torrance bmw tried to threaten to cancel my mom's car if I canceled my order. And they wanted a $15k markup on an m2.

Their service department is good tho. Mom and I bought canceled our orders and went to other dealers. These awards mean nothing

Their service department equally sucks, surprised to see them on this list, someone is bribing or lying, they should be first on the worst list

[einscot]

Originally Posted by Alpine535Msport

LOL I work for one of the Florida stores. Actually several.

fields?

[jhs1210]

BMW of Gainesville was excellent when we bought my wife's 428i. Scott Mills (GM) gave us personalized attention during the purchase. Highly recommended for anyone in central Florida.

[Pyrat 2]

Originally Posted by MUFCbmwbear

No Chicagoland dealers!

Yes. Interesting.

[Macphisto]

My 2003 M3, 2007 Z4 M coupe, 2013 X1 xDrive28i, 2016 M2 all from BMW of San Diego

[DCastaneda]

Originally Posted by IndotagSwizz

don't know how far south you stay but I stay in Pines and had a great experience at Lauderdale BMW of Pembroke Pines. I have gotten my car fix after warranty expired 3 times for free they are awesome, been going there for 2+ years

I will second that claim. Pines BMW has been the best sales experience for me in FL. Have not had a chance to try their service yet.

[Kung Fu English]

+1 for Tomkinsin BMW in Ft Wayne, IN. Where I got my M3 2 months ago. Great dealer!

[Kzang]

So many silly comments here.. why do people think just because they themselves had a bad experience at a dealership they automatically think everyone else will have the same exact experience and therefore that dealership does not deserve the award????? It's the same on any reviews or recommendations with anything. Mind boggling... I

[328if30ri]

Hahah funny to see inskip BMW of Warwick on this list I know of a lot of people that drive out there way to see a different dealer then inskip

[MalibuBimmer]

Originally Posted by NewM3driver

BMW Darien in CT should be rated THE ABSOLUTE WORST dealership in all of North America. They treat customers as though they are doing you a favor... the service department is wholly incompetent, and the management is dishonest, pathological liars. Anyone who gives them business deserves whatever happens to you. Dealership in Greenwich CT is OK, BMW of Bridgeport CT is fantastic with an awesome sales AND service Dept.

Clearly you have never visited Santa Monica, California to try to buy a BMW.

[dreamspeed]

Originally Posted by IndotagSwizz

basically every dealership in NJ, NY or CA....lol I'm guessing sales numbers is what matters the most...there must be some serious scams going on in most of these dealers

There's a lot of dealerships in CA that are not on that list lol

[90rr]

Originally Posted by bmellion

Vista and Brahman blow. Go to Sarasota! Way better!

I got my last bmw from vista (coconut creek ). clueless people

[trey100]

Originally Posted by shivaswrath

Morristown? Lol no.
And RIDGEFIELD not being Included. That's a mistake.

Although I've purchased a car from Ridgefield, I wouldn't consider them good to work with on a car, especially the M I tried getting there.

Hudson Valley were also meh the few times I've been there.

I'm not sure what goes into "excellence" but it may not be what I consider excellence in a dealership.

[InsideMan]

Originally Posted by Brasko

I think there are various factors taken into account including customer surveys, sales revune, and customer retention.

Revenue? Lol. Stop guessing. You have no clue.

[BFLY]

Interesting that the award is for best North American dealer, however it's only for the U.S.

"BMW of North America, LLC is announcing its annual Center of Excellence honors. We are pleased to award these 33 dealers as 2017 Center of Excellence winners. Excellent business performance and intense focus on customer service are what keep BMW of North America one of the most successful automotive companies in the U.S."

[syndrax]

Originally Posted by Frank851

None in Florida? No surprise there.

Literally had the same thought.

[Alpine300zhp]

Originally Posted by bigj91

Braman was worthless, my 4th bmw here, looking to buy a pre-owned in next few weeks, guess i'll check out coggin. Do you have a name or anybody recommended for used?

Thanks

Jack

I use Coggin exclusively for service (they are so good that it is worth the hour drive from Palm Beach) and I buy from them from time to time (I buy from several dealers depending on who gives me the best deal on the car I want). If you go to Coggin, contact the sales manager, Dave Colonna, and tell him what you want. He will not waste your time and he will either say yes or no to your proposal. FYI, I put Dave's name as the contact person because Coggin's sales people come and go. Dave, on the other hand, has been running Coggin BMW for a good 12-13 years.