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BMW M2 Forums 2023+ (G87) Mechanical Maintenance: Break-in | Oil & Fluids | Servicing | TSB | Recalls

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      11-16-2024, 11:27 AM   #1
RussV
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1200 mile service and fluids not changed

I had my 1200 mile service done my 2024 M2 and noticed when I got home that there was no indication that engine and differential oil was changed. It’s my understanding from this forum that this fluid change is part of the 1200 mile service, but I could find no information in any of my manuals that this is part of the service. I couldn’t find any information on the BMW website on this either.
I’m a little pissed that this was apparently not done, and have sent emails to the SA and Service Manager but no response. I’m calling BMW Corporate on Monday to see what they can do. I blame myself for not being more inquisitive about what was done as I assumed the oil service was done, rather than just a 100 point inspection. So just a heads up to you all about asking the right questions.
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      11-16-2024, 01:39 PM   #2
RobM2
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Quote:
Originally Posted by RussV View Post
I had my 1200 mile service done my 2024 M2 and noticed when I got home that there was no indication that engine and differential oil was changed. It’s my understanding from this forum that this fluid change is part of the 1200 mile service, but I could find no information in any of my manuals that this is part of the service. I couldn’t find any information on the BMW website on this either.
I’m a little pissed that this was apparently not done, and have sent emails to the SA and Service Manager but no response. I’m calling BMW Corporate on Monday to see what they can do. I blame myself for not being more inquisitive about what was done as I assumed the oil service was done, rather than just a 100 point inspection. So just a heads up to you all about asking the right questions.
What do they claim to have done if not engine oil?
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      11-16-2024, 10:48 PM   #3
RussV
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Quote:
Originally Posted by RobM2 View Post
What do they claim to have done if not engine oil?
100 point inspection. I don’t think my SA knew what he was doing.
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      11-17-2024, 12:24 AM   #4
M_Power Rob
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As far as fluids go...yes, you should have had engine oil and differential fluid changed.
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      11-17-2024, 07:08 AM   #5
RobM2
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Quote:
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100 point inspection. I don’t think my SA knew what he was doing.
Yah, definitely go back and get this resolved.

The BMW term for the 1200 mile service is "Run In Service" and it is unique to M cars. Hopefully the dealer knows what they are doing and it is just the SA who ordered the wrong service.
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      11-17-2024, 11:39 AM   #6
RussV
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I have made an appointment at a different dealer for the 1200 mile service. I don’t think my SA had a clue. At least I got a free alignment.
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      11-18-2024, 06:56 PM   #7
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Problem averted. Fluids were changed. Invoice sent today stated so.
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      11-18-2024, 07:12 PM   #8
DDG61EW
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Geez..
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      12-18-2024, 04:36 AM   #9
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Quote:
Originally Posted by RussV View Post
I have made an appointment at a different dealer for the 1200 mile service. I don’t think my SA had a clue. At least I got a free alignment.
Is the alignment included in the 1200 mile service?
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      12-18-2024, 10:13 AM   #10
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Is the alignment included in the 1200 mile service?
There is a warranty for an alignment up to 2000 miles. It is free.
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      12-19-2024, 06:28 AM   #11
M_Power Rob
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Is the alignment included in the 1200 mile service?

No, its not part of the run in service (1200 mile treatment). You will have to request the alignment separately.
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      12-20-2024, 08:21 PM   #12
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My 2025 M2 has been showing the 1200 mile break-in service in the iDrive Notifications since right after delivery. I'm at 1130 miles now and have the service scheduled for 12/27.

There's a 2025 BMW Maintenance schedule PDF on the BMW USA website. Go into the My Garage section, view your car's profile, click the link for Warranty & Service, and click the link that says "Get the Service and Warranty Book."

Page 8 has the info for the 1200 Mile Running-In Service (indicated as "Break-in service" in the control display).

The service is:

- Change engine oil and oil filter.
- Change rear axle differential oil.
- Deactivate running-in check using diagnostic tool path.

PDF attached:
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