bimmerpost/
BMW M2 and 2-Series Coupe
BMW Garage BMW Meets Register Today's Posts
home
BMW M2 Forums 2023+ (G87) BMW M2 G87 General Topics

Post Reply
 
Thread Tools Search this Thread
      09-23-2024, 06:20 AM   #1
GWBMW
New Member
0
Rep
12
Posts

Drives: BMW M2 2025
Join Date: Sep 2024
Location: UK

iTrader: (0)

Tracking update times

Hi everyone,

I've been following the tracking threads but haven't found a clear answer to my question. I've tracked a boat that I believe is carrying my car. I'm a UK customer, so we don't receive specific updates.

The boat arrived at my destination port on Saturday at 5 PM. When I checked Genius Chat, the car's status was still showing as at sea (nearly 48 hrs).

Is this normal, or should the information have been updated by now? The boat has already left the port for Germany, so I expected my car to be scanned and its status updated immediately after it was offloaded.

Thanks!

George (an inpatient M2 owner )
Appreciate 0
      09-23-2024, 12:39 PM   #2
Cardhappy
New Member
35
Rep
31
Posts

Drives: F36 435d
Join Date: Feb 2019
Location: UK

iTrader: (0)

Quote:
Originally Posted by GWBMW View Post
Hi everyone,

I've been following the tracking threads but haven't found a clear answer to my question. I've tracked a boat that I believe is carrying my car. I'm a UK customer, so we don't receive specific updates.

The boat arrived at my destination port on Saturday at 5 PM. When I checked Genius Chat, the car's status was still showing as at sea (nearly 48 hrs).

Is this normal, or should the information have been updated by now? The boat has already left the port for Germany, so I expected my car to be scanned and its status updated immediately after it was offloaded.

Thanks!

George (an inpatient M2 owner )
There’s more chance of Tottenham winning a trophy than your car not being at Southampton. You’ll be in your car this time next week..
Appreciate 0
      09-27-2024, 07:05 AM   #3
Avocet123
New Member
3
Rep
18
Posts

Drives: Mini cooper s
Join Date: Aug 2024
Location: United Kingdom

iTrader: (0)

I ordered over a month ago (UK) ,so how do i check / track my order is it just from the dealer ?
Appreciate 0
      09-27-2024, 11:19 AM   #4
BradMX5
Private
BradMX5's Avatar
459
Rep
284
Posts

Drives: 2019 MX5
Join Date: Jun 2024
Location: Arizona

iTrader: (0)

Quote:
Originally Posted by Avocet123 View Post
I ordered over a month ago (UK) ,so how do i check / track my order is it just from the dealer ?
You can track it in the bmw my garage website but it’s been down for over a week now… you can always ask who you placed your order through or reach out to Genius with your order number.
Appreciate 0
      09-28-2024, 03:38 AM   #5
Cardhappy
New Member
35
Rep
31
Posts

Drives: F36 435d
Join Date: Feb 2019
Location: UK

iTrader: (0)

Quote:
Originally Posted by Avocet123 View Post
I ordered over a month ago (UK) ,so how do i check / track my order is it just from the dealer ?
In the uk you can’t track through the website. Your best bet is to contact genius chat on the BMW.co.uk webpage and they will tell you where you are up to. Once you eventually reach port of departure, you look to see what ships via nykroro website, you could be on. Cars either leave Altamira or Veracruz ports to Southampton. About 4 days out of port Genius will update to “at sea” and you can work out which ship you actually are on.

Appreciate 0
Post Reply

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 11:16 AM.




g87
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST