Craziest Confrontation with a Customer

335_i · 08-13-2009, 06:45 PM

I'm in the banking business and ....as we all know...The Patriot Act requires us all to identify our customers with their government issued ID......apparently this lady I was helping just now did not agree with the act and tried to make a withdrawal without her ID....I informed her that in order to make the withdraw of CASH from "HER" account...that we would not be able to make the withdraw for her without her ID.....she then asked if I would be able to call another location's manager and ask him to vouch for her(which is impossible do to without physically looking at her)...when I said NO again....she started screaming at the top of her lungs (sort of sounded like the scream of a pterodactyl war cry) to have me write down "the fcuking number for corporate"..after writing it down for her, she proceeded to ask me to do the transaction for her..again I refused.... then....she then started to storm out of the branch....then out of NOWHERE she turned around and SCREAMED..."SUCK MY PUSSY"....(keep in mind there are other customers around with young children)

My question is: WTF inclines people to say such classless things? Could it be sexual frustration?

az335d · 08-13-2009, 06:48 PM

You are in Texas, what do you expect?

jk! I hate the scum of America

solefald · 08-13-2009, 06:49 PM

sounds like she needs a tinfoil hat...

E90SLAM · 08-13-2009, 06:52 PM

get the security to ask her to calm down or he'll tase her!

Spec 1 · 08-13-2009, 07:02 PM

I'm an insurance agent, and on multiple occasions have had people come to my office requesting quotes for their home and cars, but they refuse to give me their name, address, or ANY personal information. "Why should I have to tell you if I've been in an accident!?" they'll yell.

Had people curse me out, yell, demand the insurance companies' corporate number (even though we're an independent agency).... I think some people are just mad at life.

335_i · 08-13-2009, 07:09 PM

Quote:

Originally Posted by Spec 1

I'm an insurance agent, and on multiple occasions have had people come to my office requesting quotes for their home and cars, but they refuse to give me their name, address, or ANY personal information. "Why should I have to tell you if I've been in an accident!?" they'll yell.

Had people curse me out, yell, demand the insurance companies' corporate number (even though we're an independent agency).... I think some people are just mad at life.

or just plain ignorant

E90SLAM · 08-13-2009, 07:14 PM

Quote:

Originally Posted by Spec 1

I'm an insurance agent, and on multiple occasions have had people come to my office requesting quotes for their home and cars, but they refuse to give me their name, address, or ANY personal information. "Why should I have to tell you if I've been in an accident!?" they'll yell.

Had people curse me out, yell, demand the insurance companies' corporate number (even though we're an independent agency).... I think some people are just mad at life.

Can you give them a quote "assuming" clean record and no accidents? Like those DIY you did online, and you are responsible only if the given information are true.

Then you can adjust accordingly once you find out they got 8 traffic violations and 10 accidents....and a charge to adjust the premium since they did not provide that sort of information when they purchase the insurance...

JYehO · 08-13-2009, 07:20 PM

I'm a stock broker - you will not believe what kind of BS you hear. THank goodness I don't see these people in real life.

335_i · 08-13-2009, 07:23 PM

Quote:

Originally Posted by JYehO

I'm a stock broker - you will not believe what kind of BS you hear. THank goodness I don't see these people in real life.

share some

BillLee · 08-13-2009, 08:05 PM

was that lady mexican?

jpsum · 08-13-2009, 08:23 PM

she was trying to get some money to buy herself a man-whore. That's why she said what she said.

Ochmonek · 08-13-2009, 09:20 PM

Quote:

Originally Posted by solefald

sounds like she needs a tinfoil hat...

Tarthuss · 08-13-2009, 09:38 PM

Quote:

Originally Posted by BillLee

was that lady mexican?

c0nstant · 08-13-2009, 09:40 PM

time to slap a bitch

FStop7 · 08-13-2009, 10:06 PM

Do not get between people and their money. I know you're just obeying the law, but I'm telling you that you're going to get a lot of that as things get worse.

ybbiz34 · 08-13-2009, 10:09 PM

Oh my damn.

number335 · 08-13-2009, 10:32 PM

I work as a manager for customer accounts and their investments. I agree that there are retarded people out there that just want to complain for the sake of complaining. A common complaint we receive is when we mail a customer's check and for some reason the customer does not receive their check. We have no problem re-issuing a new check, but the customers seem to want to tell us their whole sad story of having to wait for it and how we phukt up. They do not comprehend that we can only place the check in the mail. After that it is in the hand in the post office and whoever else messes with their mail.

Desi · 08-13-2009, 10:47 PM

I'm actually going to start my own thread, I have so many. Plus I've wanted to chronicle my time as a cab driver for a while. Watch for a "Tales from behind the wheel of a cab" thread to popup shortly.

Tondtar · 08-14-2009, 02:00 AM

Quote:

Originally Posted by E90SLAM

get the security to ask her to calm down or he'll taste her!

Fixed

(Well, she offered it herself

)

Cyber · 08-14-2009, 02:04 AM

Was in the grocery store the other day shopping for food. There was an old lady who couldn't reach a loaf of bread. I watched her from down the isle as she kept asking people for help. No one would do it, they just passed by.

Finally, I reached her part of the isle and felt bad so I got it for her.

She looked at the bread and told me it was not what she wanted and threw it at me. No joke. People. I'm sure there are people like that on this forum too.

Comet · 08-14-2009, 10:34 AM

what's the big deal if you ask for ID?
Simply present it and be done... or if you don't like it, use an ATM

335_i · 08-14-2009, 11:07 AM

Quote:

Originally Posted by FStop7

Do not get between people and their money. I know you're just obeying the law, but I'm telling you that you're going to get a lot of that as things get worse.

I've been in banking for 5 years its like this all the time. People just don't like being told NO.

Quote:

Originally Posted by BillLee

was that lady mexican?

No she was African American.

08-13-2009, 06:45 PM	#1
335_i SpOoLiN 13 Rep 81 Posts Drives: 07' e90 335i Join Date: Jun 2009 Location: Texas iTrader: (1)	Craziest Confrontation with a Customer I'm in the banking business and ....as we all know...The Patriot Act requires us all to identify our customers with their government issued ID......apparently this lady I was helping just now did not agree with the act and tried to make a withdrawal without her ID....I informed her that in order to make the withdraw of CASH from "HER" account...that we would not be able to make the withdraw for her without her ID.....she then asked if I would be able to call another location's manager and ask him to vouch for her(which is impossible do to without physically looking at her)...when I said NO again....she started screaming at the top of her lungs (sort of sounded like the scream of a pterodactyl war cry) to have me write down "the fcuking number for corporate"..after writing it down for her, she proceeded to ask me to do the transaction for her..again I refused.... then....she then started to storm out of the branch....then out of NOWHERE she turned around and SCREAMED..."SUCK MY PUSSY"....(keep in mind there are other customers around with young children) My question is: WTF inclines people to say such classless things? Could it be sexual frustration?
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08-13-2009, 06:48 PM	#2
az335d Banned 1 Rep 22 Posts Drives: 335d Join Date: Jul 2009 Location: Paradise Valley, AZ iTrader: (0)	You are in Texas, what do you expect? jk! I hate the scum of America
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08-13-2009, 06:49 PM	#3
solefald Nigerian Prince 396 Rep 2,180 Posts Drives: '11 F25 Join Date: Apr 2008 Location: San Diego, CA iTrader: (2) Garage List '11 BMW F25 [0.00]	sounds like she needs a tinfoil hat... __________________ http://soundcloud.com/djtchort
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08-13-2009, 06:52 PM	#4
E90SLAM Supreme Allied Commander 2007 Rep 61,781 Posts Drives: A BBS WHORE Join Date: Jul 2007 Location: . iTrader: (6) Garage List 2022 BMW X3 sDrive30i [0.00]	get the security to ask her to calm down or he'll tase her! __________________
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08-13-2009, 07:02 PM	#5
Spec 1 Faster in the Corners 58 Rep 1,062 Posts Drives: '91 E30, '05 ZX6-R, '06 300C Join Date: Jul 2008 Location: Portland, OR iTrader: (0)	I'm an insurance agent, and on multiple occasions have had people come to my office requesting quotes for their home and cars, but they refuse to give me their name, address, or ANY personal information. "Why should I have to tell you if I've been in an accident!?" they'll yell. Had people curse me out, yell, demand the insurance companies' corporate number (even though we're an independent agency).... I think some people are just mad at life. __________________ '91 M42 E30 - All sorts of goodies.
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08-13-2009, 07:20 PM	#8
JYehO New Member 4 Rep 6 Posts Drives: 328 Join Date: Feb 2009 Location: CO iTrader: (0)	I'm a stock broker - you will not believe what kind of BS you hear. THank goodness I don't see these people in real life.
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08-13-2009, 08:05 PM	#10
BillLee Major General 706 Rep 5,382 Posts Drives: E92 M3 Join Date: Oct 2007 Location: HTX iTrader: (21) Garage List 09 E92 M3 [9.00]	was that lady mexican? __________________ Follow me on instagram: billy.by
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08-13-2009, 08:23 PM	#11
jpsum Major 286 Rep 1,088 Posts Drives: 2010 TSX Join Date: Dec 2008 Location: New Haven area iTrader: (4)	she was trying to get some money to buy herself a man-whore. That's why she said what she said.
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08-13-2009, 09:40 PM	#14
c0nstant Lieutenant General 1829 Rep 17,322 Posts Drives: G80 M3 Join Date: Apr 2007 Location: Los Angeles iTrader: (1)	time to slap a bitch
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08-13-2009, 10:06 PM	#15
FStop7 I like cars 338 Rep 5,051 Posts Drives: M6 Join Date: Oct 2008 Location: Newbury Park, CA iTrader: (3)	Do not get between people and their money. I know you're just obeying the law, but I'm telling you that you're going to get a lot of that as things get worse. __________________ My photostream: http://www.flickr.com/photos/racelap/
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08-13-2009, 10:09 PM	#16
ybbiz34 Brigadier General 698 Rep 4,959 Posts Drives: 2023 330i M Sport Join Date: Jul 2007 Location: USA iTrader: (1)	Oh my damn. __________________ Current: '23 G20 M Sport 330i Current: '20 X253 GLC300 SUV Gone: '20 W205 C43 Sedan Gone: '18 W205 C43 Sedan Gone: '13 W204 C63 Sedan
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08-13-2009, 10:32 PM	#17
number335 Second Lieutenant 20 Rep 254 Posts Drives: E92 Coupe Join Date: Mar 2008 Location: Orange County, CA iTrader: (0)	I work as a manager for customer accounts and their investments. I agree that there are retarded people out there that just want to complain for the sake of complaining. A common complaint we receive is when we mail a customer's check and for some reason the customer does not receive their check. We have no problem re-issuing a new check, but the customers seem to want to tell us their whole sad story of having to wait for it and how we phukt up. They do not comprehend that we can only place the check in the mail. After that it is in the hand in the post office and whoever else messes with their mail.
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08-13-2009, 10:47 PM	#18
Desi Lieutenant 17 Rep 441 Posts Drives: 2014 435i M-Sport X-Drive Join Date: May 2007 Location: Ottawa, Canada iTrader: (4)	I'm actually going to start my own thread, I have so many. Plus I've wanted to chronicle my time as a cab driver for a while. Watch for a "Tales from behind the wheel of a cab" thread to popup shortly. __________________ 2014 BMW 435i XDrive M-Sport - Delivered May 2014 2007 BMW 323i - Delivered April 2007
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08-14-2009, 02:04 AM	#20
Cyber Second Lieutenant 96 Rep 285 Posts Drives: 08 Join Date: Sep 2008 Location: Tri State Area EAST iTrader: (0)	Was in the grocery store the other day shopping for food. There was an old lady who couldn't reach a loaf of bread. I watched her from down the isle as she kept asking people for help. No one would do it, they just passed by. Finally, I reached her part of the isle and felt bad so I got it for her. She looked at the bread and told me it was not what she wanted and threw it at me. No joke. People. I'm sure there are people like that on this forum too.
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08-14-2009, 10:34 AM	#21
Comet Troll Harder 403 Rep 596 Posts Drives: 997 GT3, 997 4 GTS, X6M Join Date: May 2007 Location: Montreal, Beirut iTrader: (0) Garage List 2011 Porsche GT3 [8.00] 2012 Porsche 4 GTS [5.34]	what's the big deal if you ask for ID? Simply present it and be done... or if you don't like it, use an ATM __________________
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