iDrive 8 (G42 2023) - Apple Car Play 'Hey Siri' stopped working after IOS17 Update

ClarkyM · 09-19-2023, 03:56 PM

After upgrading to Apple IOS17 this week - iPhone 14 Pro Max

'Hey Siri' when connected via CarPlay without any input controls seems to have stopped working on my G42 running Idrive 8.

Previously 'Hey Siri' worked in the same way as 'Hey BMW' not requiring any user input.

I have tried unpairing and repairing car play but the problem still persists. Is anyone else having the same/similar issues?

All other car play functions seem to be fine.

ClarkyM · 09-19-2023, 04:08 PM

Thanks - I didn't even notice that.

Are you having the same Hey Siri issue also?

mrdudley · 09-19-2023, 05:26 PM

I have a ‘22 X3 with iDrive 7, and car play breaks once a quarter or so. Sometimes it’s short lived. Sometimes it’s a month or more. And if I pair two phones, it’s game over.

Smooth CarPlay integration is definitely not on the top of BMWs priorities.

KevinC · 09-19-2023, 06:56 PM

It’s no longer “hey Siri” the command is just “Siri” now. Try that.

aerobod · 09-19-2023, 07:30 PM

With iOS17 on my old iPhone SE, "Hey Siri" works fine. My iDrive version is 03/2023.40.

I did have to accept terms and conditions after the iOS17 install in the Music App and turned Siri off and on again just in case, but commands such as "Hey Siri.....Show Google Maps" or "Hey Siri....Skip to next track" work flawlessly.

stashstein · 09-19-2023, 11:31 PM

Siri sounds like some kind of old school robot since I upgraded. At least when reading messages.

I'm also getting the thing where the gps (Waze) thinks I'm a block over which I thought bmw fixed.

stashstein · 09-19-2023, 11:38 PM

Looking at the other thread maybe my iDrive doesn't have the gps fix. I've got 03/2023.50

Weird that I only started seeing it after upgrading the phone tho.

aerobod · 09-20-2023, 12:46 PM

Quote:

Originally Posted by stashstein

Siri sounds like some kind of old school robot since I upgraded. At least when reading messages.

Perhaps the Siri Voice selection has been reset in the Siri config (in Settings / Siri & Search) on the iPhone, after the upgrade?

stashstein · 09-20-2023, 12:48 PM

No that's the weird thing, it sounds fine on the phone.

ClarkyM · 09-22-2023, 05:16 AM

Quote:

Originally Posted by M2siast

Apple Maps direction on HUD fixed with 17.0.1.

I tested the Siri voice command and it worked normally. And the response sounded normal too.

Seems like no more issues with the connectivity with the car.

Thanks! I noticed the new IOS release. Did you have to long press the mic button for siri or did it just pick up like Hey BMW with no input?

Racerinlsl · 09-22-2023, 10:09 AM

My "Siri" also isn't working with 17.0.1. Also, my entertainment system keeps switching to phone audio, thinking there is something to play even when I'm listening to the radio etc. I then have to activate Siri and cancel it for the system to switch back to the source I was listening to. Anyone else having that issue?

ClarkyM · 09-22-2023, 02:20 PM

[QUOTE=Racerinlsl;30510630]My "Siri" also isn't working with 17.0.1. Also, my entertainment system keeps switching to phone audio, thinking there is something to play even when I'm listening to the radio etc. I then have to activate Siri and cancel it for the system to switch back to the source I was listening to. Anyone else having that issue?

I have actually just upgraded to an iPhone 15 Pro Max and it’s on 17.0.2 and the siri problem still exists. Thats ruled out hardware. Must be a bug on the idrive or IOS side (or both).

ClarkyM · 09-30-2023, 08:49 AM

[QUOTE=M2siast;30511767]

Quote:

Originally Posted by ClarkyM

Which iDrive version are you running?
And did you try to delete the device from iDrive, the phone, and repairing it all again?

Running 03/2023.50 which is the latest version of iDrive8 I can get.

Yes, tried that on my old iPhone 14 Pro Max a few times (removing and repairing).

Also, added the iPhone 15 Pro Max from new as a new device, still the same.

Each time repairing on the set up screen under:
Please select how you would like to use Siri in the vehicle

'Use "Hey Siri"
and
'Long Press microphone button'

are both selected.

Connected Drive services also ran a system reset. Still no luck.

ClarkyM · 10-13-2023, 03:35 AM

For anyone that is still having this issue and looking for a fix. IOS 17.0.3 didn’t resolve even after removing and re-paring the device (iPhone 15 Pro Max).

However…

iDrive8 07/2023.53 was pushed overnight and has fixed the issue.

The release notes indicate a one time reset of the activation word for personal assistant and 3rd party assistants i.e. Siri.

After updating to the new iDrive version, I also removed my paired device and re-paired.

07/2023.53 seems to have finally resolved so appears this was an iDrive issue and ‘Hey Siri’ now works without any problems without the need to long press the Mic button on the steering wheel. Still running IOS 17.0.3

09-19-2023, 03:56 PM	#1
ClarkyM New Member 6 Rep 24 Posts Drives: G42 M240i XDrive 2023 BG Join Date: Mar 2023 Location: UK iTrader: (0)	iDrive 8 (G42 2023) - Apple Car Play 'Hey Siri' stopped working after IOS17 Update After upgrading to Apple IOS17 this week - iPhone 14 Pro Max 'Hey Siri' when connected via CarPlay without any input controls seems to have stopped working on my G42 running Idrive 8. Previously 'Hey Siri' worked in the same way as 'Hey BMW' not requiring any user input. I have tried unpairing and repairing car play but the problem still persists. Is anyone else having the same/similar issues? All other car play functions seem to be fine.
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09-19-2023, 04:08 PM	#2
ClarkyM New Member 6 Rep 24 Posts Drives: G42 M240i XDrive 2023 BG Join Date: Mar 2023 Location: UK iTrader: (0)	Thanks - I didn't even notice that. Are you having the same Hey Siri issue also?
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09-19-2023, 05:26 PM	#3
mrdudley Second Lieutenant 564 Rep 315 Posts Drives: BMW X3 M40i Join Date: May 2022 Location: California iTrader: (0)	I have a ‘22 X3 with iDrive 7, and car play breaks once a quarter or so. Sometimes it’s short lived. Sometimes it’s a month or more. And if I pair two phones, it’s game over. Smooth CarPlay integration is definitely not on the top of BMWs priorities.
	Appreciate 1 ClarkyM5.50 Quote

09-19-2023, 06:56 PM	#4
KevinC your average JAMF 3504 Rep 4,182 Posts Drives: '21 M2 Comp, '19 Golf R Join Date: Oct 2005 Location: Cochise County, AZ iTrader: (0) Garage List 2019 VW Golf R [5.00] 2021 BMW M2 Competi ... [3.50]	It’s no longer “hey Siri” the command is just “Siri” now. Try that.
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09-19-2023, 07:30 PM	#5
aerobod Car Geek 4255 Rep 3,902 Posts Drives: Caterham R500, M2-G87, Macan S Join Date: Mar 2008 Location: Calgary iTrader: (0)	With iOS17 on my old iPhone SE, "Hey Siri" works fine. My iDrive version is 03/2023.40. I did have to accept terms and conditions after the iOS17 install in the Music App and turned Siri off and on again just in case, but commands such as "Hey Siri.....Show Google Maps" or "Hey Siri....Skip to next track" work flawlessly.
	Appreciate 2 deleted_807865_k0a0df9ee6877.50 ClarkyM5.50 Quote

09-19-2023, 11:31 PM	#6
stashstein Private First Class 254 Rep 200 Posts Drives: Mazda MX5 Join Date: Nov 2022 Location: Virginia iTrader: (0)	Siri sounds like some kind of old school robot since I upgraded. At least when reading messages. I'm also getting the thing where the gps (Waze) thinks I'm a block over which I thought bmw fixed.
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09-19-2023, 11:38 PM	#7
stashstein Private First Class 254 Rep 200 Posts Drives: Mazda MX5 Join Date: Nov 2022 Location: Virginia iTrader: (0)	Looking at the other thread maybe my iDrive doesn't have the gps fix. I've got 03/2023.50 Weird that I only started seeing it after upgrading the phone tho.
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09-20-2023, 12:48 PM	#9
stashstein Private First Class 254 Rep 200 Posts Drives: Mazda MX5 Join Date: Nov 2022 Location: Virginia iTrader: (0)	No that's the weird thing, it sounds fine on the phone.
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09-22-2023, 10:09 AM	#11
Racerinlsl New Member 19 Rep 9 Posts Drives: 2023 BMW m240i xDrive Join Date: Sep 2023 Location: Denver, CO iTrader: (0)	My "Siri" also isn't working with 17.0.1. Also, my entertainment system keeps switching to phone audio, thinking there is something to play even when I'm listening to the radio etc. I then have to activate Siri and cancel it for the system to switch back to the source I was listening to. Anyone else having that issue?
	Appreciate 1 ClarkyM5.50 Quote

09-22-2023, 02:20 PM	#12
ClarkyM New Member 6 Rep 24 Posts Drives: G42 M240i XDrive 2023 BG Join Date: Mar 2023 Location: UK iTrader: (0)	[QUOTE=Racerinlsl;30510630]My "Siri" also isn't working with 17.0.1. Also, my entertainment system keeps switching to phone audio, thinking there is something to play even when I'm listening to the radio etc. I then have to activate Siri and cancel it for the system to switch back to the source I was listening to. Anyone else having that issue? I have actually just upgraded to an iPhone 15 Pro Max and it’s on 17.0.2 and the siri problem still exists. Thats ruled out hardware. Must be a bug on the idrive or IOS side (or both).
	Appreciate 0 Quote

10-13-2023, 03:35 AM	#14
ClarkyM New Member 6 Rep 24 Posts Drives: G42 M240i XDrive 2023 BG Join Date: Mar 2023 Location: UK iTrader: (0)	For anyone that is still having this issue and looking for a fix. IOS 17.0.3 didn’t resolve even after removing and re-paring the device (iPhone 15 Pro Max). However… iDrive8 07/2023.53 was pushed overnight and has fixed the issue. The release notes indicate a one time reset of the activation word for personal assistant and 3rd party assistants i.e. Siri. After updating to the new iDrive version, I also removed my paired device and re-paired. 07/2023.53 seems to have finally resolved so appears this was an iDrive issue and ‘Hey Siri’ now works without any problems without the need to long press the Mic button on the steering wheel. Still running IOS 17.0.3
	Appreciate 0 Quote