Autotrader Experian "Vehicle Check" WTF !

MERLIN335i · 03-13-2017, 03:32 AM

Been looking for a new daily, on PH, C&C, and Autotrader, so paid out for a Autotrader Experian "Vehicle Check" (HPI) subscription.

Having used up my allotted number, I then get an email from them saying.

"If you decided to buy a vehicle you checked, please take a moment to claim your free data guarantee. This protects you if there are specific inaccuracies in the data we provided about the vehicle."

So after you have paid out for a vehicle, based on the information they provided, they then want you to sign-up, to protect yourself from " inaccuracies in the data we provided". WTF !

Surely the whole reason for paying for a check, is so you have accurate information you can trust to make your decision, NOT possibly inaccurate information.

I feel they are taking the pee, or are they just covering their arses, or maybe I am just a grumpy old git.

Either way doesn't inspire confidence

.

Rustymage · 03-13-2017, 03:43 AM

Data can be outdated and mistakes can happen. Besides it's a computer searching through databases and its only as good as the system that placed it there.

If they offer a the guarantee for free it's likely they've never had to pay out.

The guarantee as I see it says that if what they display is wrong they'll cover your arse.

No harm in that

03-13-2017, 03:32 AM	#1
MERLIN335i Brigadier General 118 Rep 3,866 Posts Drives: Gone: E92 M3 Competition Pack Join Date: Jul 2009 Location: Buckinghamshire iTrader: (0)	Autotrader Experian "Vehicle Check" WTF ! Been looking for a new daily, on PH, C&C, and Autotrader, so paid out for a Autotrader Experian "Vehicle Check" (HPI) subscription. Having used up my allotted number, I then get an email from them saying. "If you decided to buy a vehicle you checked, please take a moment to claim your free data guarantee. This protects you if there are specific inaccuracies in the data we provided about the vehicle." So after you have paid out for a vehicle, based on the information they provided, they then want you to sign-up, to protect yourself from *" inaccuracies in the data we provided"*. WTF ! Surely the whole reason for paying for a check, is so you have accurate information you can trust to make your decision, NOT possibly inaccurate information. I feel they are taking the pee, or are they just covering their arses, or maybe I am just a grumpy old git. Either way doesn't inspire confidence .
	Appreciate 0 Tweet Quote

03-13-2017, 03:43 AM	#2
Rustymage First Lieutenant 30 Rep 305 Posts Drives: BMW 330i E90 Join Date: Jul 2016 Location: Cambs iTrader: (0) Garage List 2006 BMW 330i [0.00]	Data can be outdated and mistakes can happen. Besides it's a computer searching through databases and its only as good as the system that placed it there. If they offer a the guarantee for free it's likely they've never had to pay out. The guarantee as I see it says that if what they display is wrong they'll cover your arse. No harm in that
	Appreciate 0 Quote