[Soul_Glo]

How long did your item take to arrive?

Mine is showing as delivered in the UK. Parcel Force is saying it is down to Royal Mail but I cannot navigate their awful contact system...

It has been more than 3 weeks. I am sure I need to pay customs on it...

[gaz_ball]

Originally Posted by Broken_Gearbox

How long did your item take to arrive?

Mine is showing as delivered in the UK. Parcel Force is saying it is down to Royal Mail but I cannot navigate their awful contact system...

It has been more than 3 weeks. I am sure I need to pay customs on it...

Yeah I would say it's got a customs charge on it. I ordered one a few weeks ago. The USPS tracking system said delivered but I hadn't received it. I put the USPS tracking number in to the Royal Mail system and I could see it was sat at the local delivery office. I took a bit of a gamble on it being a customs charge after doing some Googling and sure enough when I got there it was awaiting a customs payment. Paid the charge and took it away with me, the card through the letterbox turned up about a week later!

[Soul_Glo]

Same. After managing to get through with the local depot they messed up. Card was not received so they are going to resend it. Unfortunately this depot has no payment facility on site. So need the card first.