P*ssed Off!!!!!

Hoops · 06-24-2008, 07:15 AM

Got up this morning at 5.30am and drove all the way around the M25 "car park" in rush hour traffic to get to D&D in Staines to have my H&R springs fitted. Got their around 8am and left my car in the capable hands of Joe and went shopping. Called around 11am for a progress update to learn that my rear springs had been done but they couldnt find the locking wheel nut to take the wheels off to do the fronts. They spent an hour searching the whole car. I walked all the way back to assist in the hunt but to no avail. So mightily pissed off. I have never had cause or reason to ever need the locking wheel nut - but somehow its gone missing. I couldnt bear the idea of them putting the old springs back on, paying them at least 2 hours labour, driving all the way home and having to source a new locking nut from BMW and then rebooking car back in and driving all the way back and blah blah blah. So, the only option they have left is to drill the 2 front nuts out. They said it could take a while to get them out. Knowing my luck it will take all day, cost me a fortune in labour and damage my alloys at same time. Better still they wont be able to get nuts out but still have to charge me a days labour for trying and i will have to drive home with my cars front end up in the air with my arse dragging on the ground - ggggreat!! Im sat in an internet cafe waiting for news. I dare not call in case its bad news again.

Will let you know what happened later. Fingers crossed!

Porscha! · 06-24-2008, 07:39 AM

Doesn't sound too good, can be a pain to drill locking wheel nuts off but usually anyone competant shouldn't have a problem doing it! Good Luck!

Just remember to buy some more when you get your car back, I always put my locking wheel nut in my cars tool box / roll, so you can't lose it.

Big Windy · 06-24-2008, 07:44 AM

Wow, that really sucks, sorry. Not sure if you are looking for sympathy or what...that has never happened to me, but it sounds like a crappy situation. Hopefully they get the locks off with no problems or issues and you'll have your car back and finished in time to avoid traffic going back home.

booforty · 06-24-2008, 08:32 AM

Sorry to hear your news mate. How did they do the rears without the locking wheel nut? Or did they lose it between doing the rears and the fronts?

ShereKhan · 06-24-2008, 08:52 AM

Just also been wondering how the rear's were done....

gIzzE · 06-24-2008, 11:30 AM

If they got the rears off they had the nut, I think you need to look into this a bit more.

Dubbedoutbimmer · 06-24-2008, 11:35 AM

They Make A Tool That Bites Onto The Out Side And Grips Acting As The Locking Tool Wrench

gIzzE · 06-24-2008, 12:34 PM

Was it not an idea to pop to the local dealer and get another one??

NPinUK · 06-24-2008, 12:39 PM

Quote:

Originally Posted by gIzzE

If they got the rears off they had the nut, I think you need to look into this a bit more.

+1 They lost it

Porscha! · 06-24-2008, 01:07 PM

Quote:

Originally Posted by gIzzE

If they got the rears off they had the nut, I think you need to look into this a bit more.

After reading this properly I'm wondering the same!! Maybe they lost it?

Hotcoupe · 06-24-2008, 01:18 PM

Sorry to hear of such a distressing tale Bay, but as other's have commented, it does seem a strange story.

Leaving the 'lost' nut to one side (which on the face of it, they did!),did no one think to pop to a local dealer and beg,steal or borrow one (nut),drilling them off would take far longer than jumping in a car and getting hold of a nut somehow.

CD · 06-24-2008, 01:36 PM

Quote:

Originally Posted by gIzzE

Was it not an idea to pop to the local dealer and get another one??

something similar happened to me , well actually i thought i had lost it and then it turned up somewhere .... anyway , aparently all the locking nuts are slightly different so you cant just walk into a dealer and get one size fits all. Good thing isnt it though , if there was one standard bmw one then any old dodgy character would have a key to our wheels !!

Hoops · 06-24-2008, 03:20 PM

Ok - im finally home and alls well that ends well as they say. Basically, they managed to fit the rear springs without having to remove wheels - it was when they went to start the fronts that they couldnt find the nut. Suffice it to say that after i had left them after lunch with permission to drill the nuts off - i had a call from Joe to say he had found the nut under the back seat!!! Someone (and no it wasnt me!) had obviously not placed the nut securely in its holder in the boot and it had rolled around the boot until it lost itself somewhere under the rear seat area. Who knows?? But find it they did gawd bless 'em and no drilling was required. Ive written a brief write up in a new thread about the car pre and post lowering.

ps; i have to say that Joe at D&D in Staines is a fantastic bloke and although his guys were trying to sort my missing nut for over an hour and meant my car was on their ramps for far longer than the 4 hours booked in for it - he still only charged me £180 all in. Very impressed with the level of service and highly recommend his garage.

G33 · 06-24-2008, 03:36 PM

nice one mate, i might get mine lowered now but maybe somewhere between stock and H&R euro race?! after seeing HCs it looked a bit 'gangsta' low for me! also dont fancy ripping off my front bumper with the 5-10 large speed bumps on the way to work...

SoYank · 06-24-2008, 03:37 PM

Quote:

Originally Posted by bmwbailey

Ok - im finally home and alls well that ends well as they say. Basically, they managed to fit the rear springs without having to remove wheels - it was when they went to start the fronts that they couldnt find the nut. Suffice it to say that after i had left them after lunch with permission to drill the nuts off - i had a call from Joe to say he had found the nut under the back seat!!! Someone (and no it wasnt me!) had obviously not placed the nut securely in its holder in the boot and it had rolled around the boot until it lost itself somewhere under the rear seat area. Who knows?? But find it they did gawd bless 'em and no drilling was required. Ive written a brief write up in a new thread about the car pre and post lowering.

ps; i have to say that Joe at D&D in Staines is a fantastic bloke and although his guys were trying to sort my missing nut for over an hour and meant my car was on their ramps for far longer than the 4 hours booked in for it - he still only charged me £180 all in. Very impressed with the level of service and highly recommend his garage.

Send over a 5 foot Subway sandwich for lunch in appreciation.

06-24-2008, 07:15 AM	#1
Hoops Brigadier General 272 Rep 3,658 Posts Drives: E70 X5 xDrive35d M Sport Join Date: May 2008 Location: Chigwell, Essex iTrader: (5) Garage List 2011 BMW S1000RR Sport [10.00] 2009 E92 M3 DCT [0.00] 2010 Range Rover Sport [0.00] 54 Plate E46 M3 CSL [0.00]	*Pssed Off!!!!!** Got up this morning at 5.30am and drove all the way around the M25 "car park" in rush hour traffic to get to D&D in Staines to have my H&R springs fitted. Got their around 8am and left my car in the capable hands of Joe and went shopping. Called around 11am for a progress update to learn that my rear springs had been done but they couldnt find the locking wheel nut to take the wheels off to do the fronts. They spent an hour searching the whole car. I walked all the way back to assist in the hunt but to no avail. So mightily pissed off. I have never had cause or reason to ever need the locking wheel nut - but somehow its gone missing. I couldnt bear the idea of them putting the old springs back on, paying them at least 2 hours labour, driving all the way home and having to source a new locking nut from BMW and then rebooking car back in and driving all the way back and blah blah blah. So, the only option they have left is to drill the 2 front nuts out. They said it could take a while to get them out. Knowing my luck it will take all day, cost me a fortune in labour and damage my alloys at same time. Better still they wont be able to get nuts out but still have to charge me a days labour for trying and i will have to drive home with my cars front end up in the air with my arse dragging on the ground - ggggreat!! Im sat in an internet cafe waiting for news. I dare not call in case its bad news again. Will let you know what happened later. Fingers crossed!
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06-24-2008, 07:39 AM	#2
Porscha! Should be on www.retrorides.com 95 Rep 3,573 Posts Drives: Porsche 944 Join Date: Apr 2008 Location: Derbyshire iTrader: (0) Garage List 1978 MG Midget 1500 [0.00] 1987 BMW E30 325i C ... [0.00]	Doesn't sound too good, can be a pain to drill locking wheel nuts off but usually anyone competant shouldn't have a problem doing it! Good Luck! Just remember to buy some more when you get your car back, I always put my locking wheel nut in my cars tool box / roll, so you can't lose it. __________________ "FIRE UP THA PORRSCHAAH" - The 80's are back! Front Engined Porsche Last edited by Porscha!; 06-24-2008 at 08:11 AM..
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06-24-2008, 07:44 AM	#3
Big Windy Major General 152 Rep 5,124 Posts Drives: None Join Date: Mar 2007 Location: Bay Area iTrader: (0)	Wow, that really sucks, sorry. Not sure if you are looking for sympathy or what...that has never happened to me, but it sounds like a crappy situation. Hopefully they get the locks off with no problems or issues and you'll have your car back and finished in time to avoid traffic going back home.
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06-24-2008, 08:32 AM	#4
booforty Major General 337 Rep 8,811 Posts Drives: E92 M3 Join Date: Mar 2005 Location: London, UK iTrader: (0) Garage List 2008 E92 M3 [0.00]	Sorry to hear your news mate. How did they do the rears without the locking wheel nut? Or did they lose it between doing the rears and the fronts?
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06-24-2008, 08:52 AM	#5
ShereKhan Major 97 Rep 1,134 Posts Drives: BMW G20 330e M Sport MY20 Join Date: Sep 2006 Location: Bristol, UK iTrader: (0) Garage List 2020 BMW 330e [0.00]	Just also been wondering how the rear's were done.... __________________ 20 BMW G20 330e M Sport Portimão Blue/Cognac, Driver Pro, Tech,M+ lumbar, storage packs Long gone -15 Peugeot 308 2.0HDi GT AUTO Magnetic Blue, 10 BMW F10 520D SE Xirallic Imperial blue/Cinnamon Brown, 06 E90 320si - Le Mans Blue - Totally standard specification (Scrapped RIP 12/08/2010), 00 Peugeot 306 2.0 SE Cabriolet, 94 Rover 214 SEi, 91 Fiat Uno 60S Mk2
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06-24-2008, 11:30 AM	#6
gIzzE Major General 363 Rep 5,984 Posts Drives: F11 + 911 C4 Join Date: Apr 2006 Location: Norfolk, UK. iTrader: (2)	If they got the rears off they had the nut, I think you need to look into this a bit more.
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06-24-2008, 11:35 AM	#7
Dubbedoutbimmer Banned 43 Rep 1,310 Posts Drives: 335XI Coupe Loaded w/body kit Join Date: Feb 2008 Location: Boston iTrader: (-1)	They Make A Tool That Bites Onto The Out Side And Grips Acting As The Locking Tool Wrench
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06-24-2008, 12:34 PM	#8
gIzzE Major General 363 Rep 5,984 Posts Drives: F11 + 911 C4 Join Date: Apr 2006 Location: Norfolk, UK. iTrader: (2)	Was it not an idea to pop to the local dealer and get another one??
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06-24-2008, 01:18 PM	#11
Hotcoupe Major General 194 Rep 6,110 Posts Drives: Don't know yet! Join Date: Jul 2007 Location: UK iTrader: (2) Garage List November 2008 335D ... [8.34] 2007 335D [0.00]	Sorry to hear of such a distressing tale Bay, but as other's have commented, it does seem a strange story. Leaving the 'lost' nut to one side (which on the face of it, they did!),did no one think to pop to a local dealer and beg,steal or borrow one (nut),drilling them off would take far longer than jumping in a car and getting hold of a nut somehow. __________________ ================================= Never argue with an idiot on the internet. He will drag you down to his level and beat you with experience.
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06-24-2008, 03:20 PM	#13
Hoops Brigadier General 272 Rep 3,658 Posts Drives: E70 X5 xDrive35d M Sport Join Date: May 2008 Location: Chigwell, Essex iTrader: (5) Garage List 2011 BMW S1000RR Sport [10.00] 2009 E92 M3 DCT [0.00] 2010 Range Rover Sport [0.00] 54 Plate E46 M3 CSL [0.00]	Ok - im finally home and alls well that ends well as they say. Basically, they managed to fit the rear springs without having to remove wheels - it was when they went to start the fronts that they couldnt find the nut. Suffice it to say that after i had left them after lunch with permission to drill the nuts off - i had a call from Joe to say he had found the nut under the back seat!!! Someone (and no it wasnt me!) had obviously not placed the nut securely in its holder in the boot and it had rolled around the boot until it lost itself somewhere under the rear seat area. Who knows?? But find it they did gawd bless 'em and no drilling was required. Ive written a brief write up in a new thread about the car pre and post lowering. ps; i have to say that Joe at D&D in Staines is a fantastic bloke and although his guys were trying to sort my missing nut for over an hour and meant my car was on their ramps for far longer than the 4 hours booked in for it - he still only charged me £180 all in. Very impressed with the level of service and highly recommend his garage.
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06-24-2008, 03:36 PM	#14
G33 Colonel 91 Rep 2,079 Posts Drives: 335i Join Date: Jun 2007 Location: London iTrader: (0)	nice one mate, i might get mine lowered now but maybe somewhere between stock and H&R euro race?! after seeing HCs it looked a bit 'gangsta' low for me! also dont fancy ripping off my front bumper with the 5-10 large speed bumps on the way to work...
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