could we have a name and shame thread for dealer servicing

Zk1 · 10-24-2008, 09:43 AM

Reason is that i think we pay extortional amounts for labour and most the ones in london are shit. I'm really interested to see what you guys have had in regards aftersales care.

E.G. - this happened to me by the way !

Gave my car in for somthing minor (brake pads), and the mechanics trashed my interior and put grease marks all over my beige carpet, scuffed the the door sill part and put grease marks all over the leather.

Sa apologised and got it cleaned for me and didnt even replace mats.

Then to get a coin removed from the ashtray I got quoted £180.00 per hour.
Even one of the guys told me its a ripp off.
Nice real nice..

Are all of you lot having these types of issues with servicing and labour rates ?

booforty · 10-24-2008, 10:00 AM

There is a sticky thread for naming and shaming (or indeed praising) UK BMW dealers HERE: http://www.e90post.com/forums/showthread.php?t=49029

BMW Battersea are the best I've experienced in London as they are BMW UK and not a "dealer"

Zk1 · 10-24-2008, 10:09 AM

I think it'd be the way forward , going to bmw instead of those W*****s

vivekk · 10-24-2008, 02:27 PM

As Paul has said, there is a sticky thread about this topic already, so this thread is now closed.

Viv

10-24-2008, 09:43 AM	#1
Zk1 Lieutenant 31 Rep 468 Posts Drives: 2007 335i coupe Join Date: Jun 2008 Location: London, UK iTrader: (0) Garage List 2007 E92 335i [0.00]	could we have a name and shame thread for dealer servicing Reason is that i think we pay extortional amounts for labour and most the ones in london are shit. I'm really interested to see what you guys have had in regards aftersales care. E.G. - this happened to me by the way ! Gave my car in for somthing minor (brake pads), and the mechanics trashed my interior and put grease marks all over my beige carpet, scuffed the the door sill part and put grease marks all over the leather. Sa apologised and got it cleaned for me and didnt even replace mats. Then to get a coin removed from the ashtray I got quoted £180.00 per hour. Even one of the guys told me its a ripp off. Nice real nice.. Are all of you lot having these types of issues with servicing and labour rates ? __________________
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10-24-2008, 10:00 AM	#2
booforty Major General 337 Rep 8,811 Posts Drives: E92 M3 Join Date: Mar 2005 Location: London, UK iTrader: (0) Garage List 2008 E92 M3 [0.00]	There is a sticky thread for naming and shaming (or indeed praising) UK BMW dealers HERE: http://www.e90post.com/forums/showthread.php?t=49029 BMW Battersea are the best I've experienced in London as they are BMW UK and not a "dealer"
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10-24-2008, 10:09 AM	#3
Zk1 Lieutenant 31 Rep 468 Posts Drives: 2007 335i coupe Join Date: Jun 2008 Location: London, UK iTrader: (0) Garage List 2007 E92 335i [0.00]	I think it'd be the way forward , going to bmw instead of those W*****s __________________
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10-24-2008, 02:27 PM	#4
vivekk THE Viv 187 Rep 4,743 Posts Drives: 330i SE Join Date: May 2005 Location: the North, UK iTrader: (0) Garage List 2005 BMW e90 330iSE [0.00]	As Paul has said, there is a sticky thread about this topic already, so this thread is now closed. Viv __________________ [TiAg ▪ Dakota Black ▪ Active steering ▪ Sports suspension ▪ 162s ▪ Sports seats ▪ Al trim ▪ Bi-Xenons ▪ F&R PDC ▪ NavPro ▪ Voice control ▪ Bluetooth ▪ 6CD Logic7]
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