IX3 Broken into and ripped apart

tc_303 · 08-01-2022, 03:05 AM

Someone got into my IX3 last night (no forced entry damage and the car was locked when I went out to it)

The whole center console has been ripped apart and the screen / head unit stollen, start button / parking break has been disconnected, few cables have been cut.

The screen behind the steering wheel has been damaged also. They were in the boot too to get at the wires too I assume.

Reported to the police and insurance, called BMW Assistance to, they're coming to recover it and bring it to my local dealer.

tc_303 · 08-01-2022, 03:06 AM

Sorry about the pictures, I edited them to be the right way around but they flipped that way again for some reason.

hollpe · 08-01-2022, 03:20 AM

So sorry this has happened

What absolute worthless scumbags to do this

Do you keep your keys in a faraday box? With that said I thought the latest BMW keys had motion sensor technology fitted to the keys, that shuts them down after 2 minutes.

Whilst it looks bad at the moment the parts should be easily replaceable and once replaced it will look like new again.

Please keep us updated on the progress & hopefully it won't be long until it's all sorted.

Mogwai888 · 08-01-2022, 03:23 AM

Really sorry to see this and hope you get it fixed ASAP. Concerned they seemed to be able to get in so easily…..

ThreeXi · 08-01-2022, 03:23 AM

Hello tc_303

I’m so sorry to hear and see the experience you’ve had with your car.
How do you think the criminal(s) entered the car without damage? Do you think they used that car key signal relay method?
Perhaps they thought it was an ICE X3 and was trying a method they already knew would work for that car but when it became obvious it was an iX3 they abandoned trying to steal it?

Many thanks,

tc_303 · 08-01-2022, 03:40 AM

Quote:

Originally Posted by hollpe

So sorry this has happened

What absolute worthless scumbags to do this

Do you keep your keys in a faraday box? With that said I thought the latest BMW keys had motion sensor technology fitted to the keys, that shuts them down after 2 minutes.

Whilst it looks bad at the moment the parts should be easily replaceable and once replaced it will look like new again.

Please keep us updated on the progress & hopefully it won't be long until it's all sorted.

Thanks. Yes have them in a faraday box, although like you said with the motion sensor tech that shouldnt matter too much. Have always thought that if the keys were not protected when in motion, whats to stop someone following you closely while they get the singnal? (no idea how it works, might not be that easy but who knows)

tc_303 · 08-01-2022, 03:42 AM

Quote:

Originally Posted by ThreeXi

Hello tc_303

I’m so sorry to hear and see the experience you’ve had with your car.
How do you think the criminal(s) entered the car without damage? Do you think they used that car key signal relay method?
Perhaps they thought it was an ICE X3 and was trying a method they already knew would work for that car but when it became obvious it was an iX3 they abandoned trying to steal it?

Many thanks,

This wasnt an accident, they targeted the IX3 for the screen. It has been removed, they would have had tools, know what cables to cut, they even went into the boot to the rear loom to cut something. No chance they thought it was an ICE.

handymanuk · 08-01-2022, 04:26 AM

Really sorry to see this. It must be very upsetting for you. Hopefully it can be resolved quickly.

eob · 08-01-2022, 05:07 AM

Wow. Someone must have been really pissed their iX3 (or X3) was shipped without a touchscreen due to the chip shortage.

Mobeam · 08-01-2022, 05:38 AM

So sorry to see this, you must be so distraught and angry. Its is not just that someone has broken into your car and made such a mess, but its also the total frustration of now having the vehicle off the road for a while, not to mention the usual insurance claim process etc.

Like others would be interested in knowing how they got in.. did the alarm not trigger? Do you think you were targeted somewhere else or at home? . Do you have the 'walk away' self locking on or off?
As you say I am not a great believer in this key motion sensor as no way of checking it to confirm.
Do hope that it gets sorted quickly for you and back on the road very soon.

JAV64 · 08-01-2022, 12:43 PM

Really sorry about the break in. Not very pleasant to see the car in such a mess. Hope you're back on the road real soon. Like others have asked it will interesting to learn how they broke into the car.

Gnillab · 08-01-2022, 01:07 PM

Quote:

Originally Posted by Mobeam

did the alarm not trigger?

This is what I want to know.

Crazy sorry this happened to you. Hope the car won't get stuck in limbo, waiting for parts.

Mobeam · 08-01-2022, 01:43 PM

Coincidentaly... just read in this months 'What Car' mag an article which highlights your event and why car crime like this is increasing. Mainly due to shortage of electric equipment in the marketplace. How it is sold on within the market ...one wonders ??

MM087 · 08-01-2022, 03:22 PM

Wow - Some absolute scumbags out there. Sorry to see whats happened to your car, and hopefully it can be resolved quickly for you.

liljestig · 08-02-2022, 12:22 AM

bone-aching, terribly sad to see...

BMW_MAD · 08-03-2022, 06:58 AM

Really sorry to see that! You must have been gutted when you saw that!

Has anyone suggested how they got in the car at all if it was locked? That's a little worrying!

Hope it gets sorted for you soon!

supersebbo · 08-08-2022, 04:04 AM

Wow. So sorry. I hope the insurance sorts this out quickly and doesn't quibble because of the no forced entry.

How far is the car from your house? Hard to tell from the pictures, but that could rule in/out a wireless relay theft. Also very interested to know how they got in so easily, it doesn't look particularly secluded so they were very brazen to do it, I'm sure they work fast but removing the facia and getting the screen out undamaged must have taken at least 5 minutes.

GDEvans · 08-08-2022, 04:30 AM

Quote:

Originally Posted by tc_303

This wasnt an accident, they targeted the IX3 for the screen. It has been removed, they would have had tools, know what cables to cut, they even went into the boot to the rear loom to cut something. No chance they thought it was an ICE.

Is the screen in the iX3 not the same as the X3?

tc_303 · 08-08-2022, 04:50 AM

Quote:

Originally Posted by GDEvans

Is the screen in the iX3 not the same as the X3?

I have no idea, i should have said my car was targeted for the screen, it wasnt an opportunist break in

tc_303 · 08-08-2022, 04:54 AM

Thanks for all the thoughts etc, it wasn't nice to find my car like that last week.

A week on and the insurance said they should be signing off on BMW's report & quote so the repairs can be carried out. BMW has said 3-5 days for parts and then 5 days labour. Due to be going away in just under a couple of weeks, not holding my breath that i will have the car back in time though.

No idea how they got it, alarm didn't go off. Going to speak with BMW to see if they have any answers.

GDEvans · 08-08-2022, 05:59 AM

Quote:

Originally Posted by tc_303

No idea how they got it, alarm didn't go off. Going to speak with BMW to see if they have any answers.

It would be interesting to know whether the car records a log of times when it was unlocked and locked.

Vitoco · 08-18-2022, 12:45 PM

I feel you, had the M Sport steering wheel with M3 paddles in my F31 and it got stolen one night. No comfort access though so either I had forgotten to lock the car or they somehow managed to break in without a single scratch. Worst part was the door was left a jar, and it rained that night so it was soaking wet by the driver seat. Best part was I got a brand new steering wheel plus the paddles on my then 8 year old car, only charged about 100 USD by my insurance company.

Take the bad and find something good, and learn. Had I been able to choose now I would have opted out of comfort access just like I did when I specced the F31. I dont like the idea and the risks it comes with at all.

So, are there faraday pouches u can carry around with the FOB in it? I wouldnt mind taking it out every time.

08-01-2022, 03:05 AM	#1
tc_303 Private 31 Rep 63 Posts Drives: iX3 Join Date: Oct 2021 Location: Essex iTrader: (0)	IX3 Broken into and ripped apart Someone got into my IX3 last night (no forced entry damage and the car was locked when I went out to it) The whole center console has been ripped apart and the screen / head unit stollen, start button / parking break has been disconnected, few cables have been cut. The screen behind the steering wheel has been damaged also. They were in the boot too to get at the wires too I assume. Reported to the police and insurance, called BMW Assistance to, they're coming to recover it and bring it to my local dealer. Attached Images
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08-01-2022, 03:06 AM	#2
tc_303 Private 31 Rep 63 Posts Drives: iX3 Join Date: Oct 2021 Location: Essex iTrader: (0)	Sorry about the pictures, I edited them to be the right way around but they flipped that way again for some reason.
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08-01-2022, 03:20 AM	#3
hollpe Second Lieutenant 162 Rep 268 Posts Drives: BMW iX3 M Sport Join Date: Mar 2007 Location: UK iTrader: (0)	So sorry this has happened What absolute worthless scumbags to do this Do you keep your keys in a faraday box? With that said I thought the latest BMW keys had motion sensor technology fitted to the keys, that shuts them down after 2 minutes. Whilst it looks bad at the moment the parts should be easily replaceable and once replaced it will look like new again. Please keep us updated on the progress & hopefully it won't be long until it's all sorted.
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08-01-2022, 03:23 AM	#4
Mogwai888 Private First Class 64 Rep 178 Posts Drives: iX3 Join Date: Mar 2012 Location: UK iTrader: (0)	Really sorry to see this and hope you get it fixed ASAP. Concerned they seemed to be able to get in so easily….. Last edited by Mogwai888; 08-01-2022 at 05:38 AM.. Reason: Sorry wasn’t implying anything of OPs doing
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08-01-2022, 03:23 AM	#5
ThreeXi Private First Class 72 Rep 162 Posts Drives: iX3 Join Date: Mar 2022 Location: Yorkshire & Humber iTrader: (0)	Hello tc_303 I’m so sorry to hear and see the experience you’ve had with your car. How do you think the criminal(s) entered the car without damage? Do you think they used that car key signal relay method? Perhaps they thought it was an ICE X3 and was trying a method they already knew would work for that car but when it became obvious it was an iX3 they abandoned trying to steal it? Many thanks,
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08-01-2022, 04:26 AM	#8
handymanuk Private 14 Rep 51 Posts Drives: BMW IX3 M Sport Pro Join Date: Apr 2022 Location: Bristol, UK iTrader: (0)	Really sorry to see this. It must be very upsetting for you. Hopefully it can be resolved quickly.
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08-01-2022, 05:07 AM	#9
eob New Member 7 Rep 26 Posts Drives: BMW iX3 Join Date: Dec 2021 Location: Scotland iTrader: (0)	Wow. Someone must have been really pissed their iX3 (or X3) was shipped without a touchscreen due to the chip shortage.
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08-01-2022, 05:38 AM	#10
Mobeam Enlisted Member 1 Rep 47 Posts Drives: iX3 Pro Join Date: Feb 2022 Location: UK iTrader: (0)	So sorry to see this, you must be so distraught and angry. Its is not just that someone has broken into your car and made such a mess, but its also the total frustration of now having the vehicle off the road for a while, not to mention the usual insurance claim process etc. Like others would be interested in knowing how they got in.. did the alarm not trigger? Do you think you were targeted somewhere else or at home? . Do you have the 'walk away' self locking on or off? As you say I am not a great believer in this key motion sensor as no way of checking it to confirm. Do hope that it gets sorted quickly for you and back on the road very soon.
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08-01-2022, 12:43 PM	#11
JAV64 Private First Class 40 Rep 129 Posts Drives: BMW iX3 Join Date: Jul 2021 Location: UK iTrader: (0)	Really sorry about the break in. Not very pleasant to see the car in such a mess. Hope you're back on the road real soon. Like others have asked it will interesting to learn how they broke into the car.
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08-01-2022, 01:43 PM	#13
Mobeam Enlisted Member 1 Rep 47 Posts Drives: iX3 Pro Join Date: Feb 2022 Location: UK iTrader: (0)	Coincidentaly... just read in this months 'What Car' mag an article which highlights your event and why car crime like this is increasing. Mainly due to shortage of electric equipment in the marketplace. How it is sold on within the market ...one wonders ??
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08-01-2022, 03:22 PM	#14
MM087 New Member 2 Rep 25 Posts Drives: Land Rover Discovery Join Date: May 2022 Location: West Yorkshire iTrader: (0)	Wow - Some absolute scumbags out there. Sorry to see whats happened to your car, and hopefully it can be resolved quickly for you.
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08-02-2022, 12:22 AM	#15
liljestig Enlisted Member 33 Rep 42 Posts Drives: BMW G08 iX3 M Sport Join Date: May 2006 Location: Singapore iTrader: (0)	bone-aching, terribly sad to see... __________________ G08 BMW iX3 M Sport Impressive Piedmont Red Metallic
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08-03-2022, 06:58 AM	#16
BMW_MAD Private 15 Rep 53 Posts Drives: iX3 Msport Pro & 98 E36 M3 Evo Join Date: Oct 2019 Location: Bristol iTrader: (0) Garage List 2016 330e [0.00] 1998 BMW E36 M3 [0.00]	Really sorry to see that! You must have been gutted when you saw that! Has anyone suggested how they got in the car at all if it was locked? That's a little worrying! Hope it gets sorted for you soon!
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08-08-2022, 04:04 AM	#17
supersebbo First Lieutenant 234 Rep 366 Posts Drives: iX3 Premier Pro (Dec 21) Join Date: Mar 2013 Location: UK iTrader: (0)	Wow. So sorry. I hope the insurance sorts this out quickly and doesn't quibble because of the no forced entry. How far is the car from your house? Hard to tell from the pictures, but that could rule in/out a wireless relay theft. Also very interested to know how they got in so easily, it doesn't look particularly secluded so they were very brazen to do it, I'm sure they work fast but removing the facia and getting the screen out undamaged must have taken at least 5 minutes.
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08-08-2022, 04:54 AM	#20
tc_303 Private 31 Rep 63 Posts Drives: iX3 Join Date: Oct 2021 Location: Essex iTrader: (0)	Thanks for all the thoughts etc, it wasn't nice to find my car like that last week. A week on and the insurance said they should be signing off on BMW's report & quote so the repairs can be carried out. BMW has said 3-5 days for parts and then 5 days labour. Due to be going away in just under a couple of weeks, not holding my breath that i will have the car back in time though. No idea how they got it, alarm didn't go off. Going to speak with BMW to see if they have any answers.
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08-18-2022, 12:45 PM	#22
Vitoco Infidel 122 Rep 1,102 Posts Drives: iX3 LCI M Pro Carbon B Join Date: Mar 2012 Location: Sweden iTrader: (0)	I feel you, had the M Sport steering wheel with M3 paddles in my F31 and it got stolen one night. No comfort access though so either I had forgotten to lock the car or they somehow managed to break in without a single scratch. Worst part was the door was left a jar, and it rained that night so it was soaking wet by the driver seat. Best part was I got a brand new steering wheel plus the paddles on my then 8 year old car, only charged about 100 USD by my insurance company. Take the bad and find something good, and learn. Had I been able to choose now I would have opted out of comfort access just like I did when I specced the F31. I dont like the idea and the risks it comes with at all. So, are there faraday pouches u can carry around with the FOB in it? I wouldnt mind taking it out every time.
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