AC 11 KW wallbox Charging problem in hot weather above 34

erayamac · 08-31-2022, 03:32 AM

Hello,
I am having trouble charging my 2021 model IX3 with AC 11 KW wallbox in hot weather above 34 - 35 degrees. I get a warning that it cannot be charged, contact the service. The charging speed drops and after a while the charging stops completely, it gives a warning that it cannot be charged. I don't get this alert when the air temperature drops. Has anyone encountered this problem?

GDEvans · 08-31-2022, 04:30 AM

Sorry to hear about your problems. A can say with some certainty that this is not going to be a problem experienced in the UK!

GaSelle · 08-31-2022, 08:09 AM

Quote:

Originally Posted by GDEvans

Sorry to hear about your problems. A can say with some certainty that this is not going to be a problem experienced in the UK!

Well, in fact you did have similar temperatures a couple of weeks ago.

To OP:

Try a different charger as a start. If the problem is still there, there might be an issue with the cooling system on the car.

lakmus · 08-31-2022, 09:54 AM

Have you done the 03/2022 update (currently available at the dealer only to my understanding)? In the previous software versions there was a recall which caused the cooling system not to function properly.

08-31-2022, 03:32 AM	#1
erayamac Registered 0 Rep 1 Posts Drives: 2021 BMW IX3 Join Date: Aug 2022 Location: Turkey iTrader: (0)	AC 11 KW wallbox Charging problem in hot weather above 34 - 35 degrees. Hello, I am having trouble charging my 2021 model IX3 with AC 11 KW wallbox in hot weather above 34 - 35 degrees. I get a warning that it cannot be charged, contact the service. The charging speed drops and after a while the charging stops completely, it gives a warning that it cannot be charged. I don't get this alert when the air temperature drops. Has anyone encountered this problem? Attached Images
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08-31-2022, 04:30 AM	#2
GDEvans Captain 417 Rep 852 Posts Drives: iX3 Join Date: Oct 2021 Location: U.K. iTrader: (0)	Sorry to hear about your problems. A can say with some certainty that this is not going to be a problem experienced in the UK!
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08-31-2022, 09:54 AM	#4
lakmus Private 24 Rep 103 Posts Drives: iX3 Impressive Join Date: Aug 2020 Location: Finland iTrader: (0)	Have you done the 03/2022 update (currently available at the dealer only to my understanding)? In the previous software versions there was a recall which caused the cooling system not to function properly.
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