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      03-26-2009, 10:48 PM   #1
hl0m4n
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Cool BMW NA Announces Best Dealerships In US...

x2 dealers near my house are on it and the dealer i go for all my services is also on there , is yours?



BMW of North America announced the names of its top performing dealerships in the US. The 31 BMW dealers out of 338 nationwide awarded the "2009 Center of Excellence Award" were selected based on the criteria of customer satisfaction, brand representation, and operational excellence.
Over the last 10 years, the BMW dealer network has invested over $2.1 billion dollars improving its sales facilities and repair workshops, refining processes and focusing on top-tier customer service, making it one of the most successful franchises in the US.

"While all BMW dealerships offer a premium experience to our customers, the 31 Centers that have won this year's award excelled in the way they take care of their customers and represent the BMW brand," said Peter Miles, Executive Vice President Operations, BMW of North America.

Recent independent studies confirm BMW's superior customer service performance. J.D. Power and Associates' Customer Service Index (CSI) Study ranked the BMW dealer network among the top three automotive brand franchises in the US for its superior customer satisfaction and dealer service. And BusinessWeek identified BMW as one of the top 25 "Customer Service Champs" among all companies in the US.

"Anyone who is in the market with money to spend should expect to receive an exceptional customer experience," said Alan Harris, Vice President Aftersales, BMW of North America. "BMW's efforts to provide exceptional customer service have become a crucial part of our continued success even in today's challenging economic climate."

Overview "2009 Center of Excellence Award"
BMW Center City State
East Bay BMW Pleasanton CA
BMW of San Diego San Diego CA
Crevier BMW Santa Ana CA
South Bay BMW Torrance CA
Global Imports Atlanta GA
BMW of Dubuque Dubuque IA
Isringhausen Imports Springfield IL
Laurel BMW of Westmont Westmont IL
Basney BMW South Bend IN
Baron BMW Merriam KS
BMW Gallery Norwood MA
Erhard BMW of Bloomfield Hills Bloomfield Hills MI
Erhard BMW of Farmington Hills Farmington Hills MI
Bavarian Motor Village, Ltd. Shelby Township MI
Motorwerks BMW Bloomington MN
Hendrick BMW Charlotte NC
Flemington BMW Flemington NJ
BMW of Freehold Freehold NJ
Paul Miller BMW Wayne NJ
Hassel BMW Freeport NY
Wide World BMW Spring Valley NY
Towne BMW Williamsville NY
Voss Village BMW Dayton OH
Classic BMW Willoughby Hills OH
BMW of Tulsa Tulsa OK
Kuni BMW Beaverton OR
Daniels BMW Allentown PA
Rick Hendrick Imports Charleston SC
BMW of Austin Austin TX
Advantage BMW Houston TX
BMW of the Permian Basin Midland TX
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      03-26-2009, 10:49 PM   #2
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Yes.
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Being a fan of Honda engines, I requested that they consider building for the F1 a 4.5 liter V10 or V12. I asked, I tried to persuade them, but in the end could not convince them to do it, and the McLaren F1 ended up with a BMW engine.
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      03-26-2009, 10:52 PM   #3
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      03-26-2009, 10:55 PM   #4
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Not 1 FLorida dealer.
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      03-26-2009, 10:59 PM   #5
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No AZ dealers...not a huge shock.
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      03-26-2009, 11:01 PM   #6
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Not 1 FLorida dealer.

I'm not surprised.
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      03-26-2009, 11:01 PM   #7
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w00t...BMW of Austin.
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      03-26-2009, 11:06 PM   #8
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      03-26-2009, 11:12 PM   #9
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My Motorwerks made it. I'm not surprised as they have always been great everytime I've been there.
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      03-27-2009, 12:03 AM   #10
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Anyone who wants their car serviced at a center of excellence, stop by South Bay BMW and I'll be happy to help you out!
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      03-27-2009, 12:08 AM   #11
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No VA dealers... surprise surprise
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      03-27-2009, 12:10 AM   #12
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There's only 1 near me. I thought BMW of Fremont would be on the list but I guess not.
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      03-27-2009, 12:11 AM   #13
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Crevier FTW.
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      03-27-2009, 12:18 AM   #14
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w00t SouthBay BMW!
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      03-27-2009, 12:23 AM   #15
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wow no 818 dealers ?? thats kinda surprising and not at the same time, because we have a LOT of dealers in this area and quite of them are really recommended, but what about long beach bmw ? i think they should be on the list.
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      03-27-2009, 12:48 AM   #16
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Of Course Bmw Of Austin with be on the list. They're great IMO.
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      03-27-2009, 12:59 AM   #17
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Quote:
Originally Posted by godora View Post
wow no 818 dealers ?? thats kinda surprising and not at the same time, because we have a LOT of dealers in this area and quite of them are really recommended, but what about long beach bmw ? i think they should be on the list.
I am a little surprised that Rusnak BMW didn't make it. Must be a lot of stiff competition... which is good
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      03-27-2009, 01:15 AM   #18
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      03-27-2009, 01:18 AM   #19
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No Canadian dealers...
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      03-27-2009, 02:51 AM   #20
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BMW of Fremont didn't make it! haha. Maybe it's time to take my baby to Pleasanton.
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      03-27-2009, 04:02 AM   #21
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Wonder if those are the dealerships who offer the smallest discounts on new cars, judging by the ones that I am familiar with?
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      03-27-2009, 04:31 AM   #22
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Dayton OH right by my school
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