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BMW NA Announces Best Dealerships In US...
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03-26-2009, 10:48 PM | #1 |
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BMW NA Announces Best Dealerships In US...
x2 dealers near my house are on it and the dealer i go for all my services is also on there , is yours?
BMW of North America announced the names of its top performing dealerships in the US. The 31 BMW dealers out of 338 nationwide awarded the "2009 Center of Excellence Award" were selected based on the criteria of customer satisfaction, brand representation, and operational excellence. Over the last 10 years, the BMW dealer network has invested over $2.1 billion dollars improving its sales facilities and repair workshops, refining processes and focusing on top-tier customer service, making it one of the most successful franchises in the US. "While all BMW dealerships offer a premium experience to our customers, the 31 Centers that have won this year's award excelled in the way they take care of their customers and represent the BMW brand," said Peter Miles, Executive Vice President Operations, BMW of North America. Recent independent studies confirm BMW's superior customer service performance. J.D. Power and Associates' Customer Service Index (CSI) Study ranked the BMW dealer network among the top three automotive brand franchises in the US for its superior customer satisfaction and dealer service. And BusinessWeek identified BMW as one of the top 25 "Customer Service Champs" among all companies in the US. "Anyone who is in the market with money to spend should expect to receive an exceptional customer experience," said Alan Harris, Vice President Aftersales, BMW of North America. "BMW's efforts to provide exceptional customer service have become a crucial part of our continued success even in today's challenging economic climate." Overview "2009 Center of Excellence Award" BMW Center City State East Bay BMW Pleasanton CA BMW of San Diego San Diego CA Crevier BMW Santa Ana CA South Bay BMW Torrance CA Global Imports Atlanta GA BMW of Dubuque Dubuque IA Isringhausen Imports Springfield IL Laurel BMW of Westmont Westmont IL Basney BMW South Bend IN Baron BMW Merriam KS BMW Gallery Norwood MA Erhard BMW of Bloomfield Hills Bloomfield Hills MI Erhard BMW of Farmington Hills Farmington Hills MI Bavarian Motor Village, Ltd. Shelby Township MI Motorwerks BMW Bloomington MN Hendrick BMW Charlotte NC Flemington BMW Flemington NJ BMW of Freehold Freehold NJ Paul Miller BMW Wayne NJ Hassel BMW Freeport NY Wide World BMW Spring Valley NY Towne BMW Williamsville NY Voss Village BMW Dayton OH Classic BMW Willoughby Hills OH BMW of Tulsa Tulsa OK Kuni BMW Beaverton OR Daniels BMW Allentown PA Rick Hendrick Imports Charleston SC BMW of Austin Austin TX Advantage BMW Houston TX BMW of the Permian Basin Midland TX
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03-26-2009, 10:59 PM | #5 |
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No AZ dealers...not a huge shock.
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03-26-2009, 11:01 PM | #6 |
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Not 1 FLorida dealer.
I'm not surprised.
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03-26-2009, 11:06 PM | #8 |
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It's nice to have options... 3 of those within 30 miles (and the closest is where I got my car).
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03-26-2009, 11:12 PM | #9 |
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My Motorwerks made it. I'm not surprised as they have always been great everytime I've been there.
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03-27-2009, 12:08 AM | #11 |
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No VA dealers... surprise surprise
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03-27-2009, 12:11 AM | #13 |
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Crevier FTW.
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03-27-2009, 12:18 AM | #14 |
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w00t SouthBay BMW!
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03-27-2009, 12:23 AM | #15 |
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wow no 818 dealers ?? thats kinda surprising and not at the same time, because we have a LOT of dealers in this area and quite of them are really recommended, but what about long beach bmw ? i think they should be on the list.
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03-27-2009, 12:48 AM | #16 |
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Of Course Bmw Of Austin with be on the list. They're great IMO.
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03-27-2009, 12:59 AM | #17 |
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I am a little surprised that Rusnak BMW didn't make it. Must be a lot of stiff competition... which is good
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03-27-2009, 02:51 AM | #20 |
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BMW of Fremont didn't make it! haha. Maybe it's time to take my baby to Pleasanton.
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