Car vandalized. Window smashed. Fix at dealer or 3rd party?

skimo · 12-01-2009, 09:39 AM

Hey guys,

Someone smashed by driver window and stole my Valentine one

. It was in a paid garage when this happened. There is a camera pointing at my car!

I in a bit of a rush - should I fix the car at BMW or at any 3rd party repair shop? Does anyone know a reason against going to a 3rd party repair shop?

The BMW shop is a bit far, and my insurance (State Farm) say they will have to get out an estimator in 2 days...and there is a risk BMW might overcharge and insurance deny payment above their estimate. I have no window right now and really hard to go anywhere with the freezing weather.

The 3rd party shop is more convenient. However, I am worried they wont give best quality. (use 3rd party parts, not assemble door correctly..etc)

Anyone with experience? Advice?

Thanks
Kareem

Jred22 · 12-01-2009, 09:43 AM

wow that's some bullshit. you gonna get a look at the security cameras?

BK · 12-01-2009, 09:47 AM

Your insurance company has to answer this question for you. Explain that it is freezing and you have no window, so you need an answer immediately. If they are unhelpful, you've learned a lesson that your insurance company sucks and you might consider finding a new one.

As for quality and price, I'm sure there are independent shops that are better and worse than your dealer, and more and less expensive than your dealer. If an independent shop has a good reputation and uses OEM glass, I wouldn't hesitate to use it.

lipek · 12-01-2009, 09:49 AM

i did it through 3rd party and it was done perfect. They get their glass from the same source as the dealer and unlike dealer they come to your house.

turbocomppro · 12-01-2009, 10:03 AM

I had the exact opposite experience as lipek... the dude was big and was sweating buckets... didn't align the glass right and broke some of the plastic bushings...

I had to go in (the door) myself and fix everything... it would of been better if I just bought the glass and installed it myself! It was cheap though... $200 bux and like lipek, the dude came to my place.

But that was my other car when I was in the states... not my BMW...

skimo · 12-01-2009, 10:19 AM

3rd party it is! thanks guys!

jibaholic101 · 12-01-2009, 10:29 AM

that sucks!

anthony @ eas · 12-01-2009, 12:09 PM

Wow that sucks...

golf4501 · 12-01-2009, 12:27 PM

Same thing happened to me with my E46. I have State Farm as well and my agent said no problem, but you will have to pay it and we will reimburse you. Got the check within a week. Had the work done at my dealer, went to shut door and glass was hitting, readjusted and all was well. In my case there was tons of glass in the door, and t eh dealer took the time to totally clean it out. Not sure if a 3rd party vendor would have done that. Good luck!

Brey335i · 12-01-2009, 12:43 PM

wait, did that happen in one of the campus parking garages???

burberry · 12-01-2009, 02:20 PM

that blows, dude. yeah 3rd party will be fine, same quality of work for a much cheaper price.

jrlee53 · 12-01-2009, 02:35 PM

Ouch, that sucks. Looks like 3 series/M3 cars are being targeted a lot lately.

09Monaco335i · 12-01-2009, 02:48 PM

Make sure you report that your V1 is stolen directly to Valentine 1 ASAP. Should make it harder for the idiots that stole your V1 from selling it:

"Each Valentine 1 unit has a serial # on the back of the unit. Users who wish to purchase a used unit, should obtain the serial # from the seller and contact Valentine Research prior to purchase, to make sure the unit is not stolen. Valentine Research will not service or repair stolen units. Once a used unit is purchased, the new owner should contact Valentine 1 to change the ownership information over to his/her name."

E92-Lighting · 12-01-2009, 03:23 PM

in this case, i think its best to take it direct to the dealer at least they will be liable this time around

WILLIE92 · 12-01-2009, 09:22 PM

that sucks!

and1bball919 · 12-04-2009, 09:59 AM

your car maybe too flashy? damn twice already wtf...well at least ur not in LA where people get there car broken into and air bags stolen those are more valuable than v1

well best of luck hope insurance takes care of it

Kres7787 · 12-04-2009, 11:48 AM

That sucks man obviously. What's a "valentine one"?

Johndong888 · 12-04-2009, 02:17 PM

Quote:

Originally Posted by Kres7787

That sucks man obviously. What's a "valentine one"?

That would be a radar detector.

ANyways op, it's awful but hey at least they didn't mess up your interior. I had my windows broken not once but Twice! I just took it the dealer and paid for it. Piece of mind for me and they clean out the bits and pieces that were stuck inside the door frame.
Best of luck to you

12-01-2009, 09:39 AM	#1
skimo Lieutenant 91 Rep 532 Posts Drives: 2011 335 vert Dinan II Join Date: May 2005 Location: Austin Texas !! iTrader: (1)	Car vandalized. Window smashed. Fix at dealer or 3rd party? Hey guys, Someone smashed by driver window and stole my Valentine one . It was in a paid garage when this happened. There is a camera pointing at my car! I in a bit of a rush - should I fix the car at BMW or at any 3rd party repair shop? Does anyone know a reason against going to a 3rd party repair shop? The BMW shop is a bit far, and my insurance (State Farm) say they will have to get out an estimator in 2 days...and there is a risk BMW might overcharge and insurance deny payment above their estimate. I have no window right now and really hard to go anywhere with the freezing weather. The 3rd party shop is more convenient. However, I am worried they wont give best quality. (use 3rd party parts, not assemble door correctly..etc) Anyone with experience? Advice? Thanks Kareem Attached Images
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12-01-2009, 09:43 AM	#2
Jred22 Meat Puppet 66 Rep 1,127 Posts Drives: '11 e90 M3 Competition Join Date: Dec 2008 Location: Minneapolis iTrader: (4) Garage List 2007 Jeep Grand Che ... [0.00]	wow that's some bullshit. you gonna get a look at the security cameras?
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12-01-2009, 09:47 AM	#3
BK Smiling politely 167 Rep 7,931 Posts Drives: 330i Join Date: Feb 2006 Location: Washington DC iTrader: (0) Garage List 2006 330i [9.00]	Your insurance company has to answer this question for you. Explain that it is freezing and you have no window, so you need an answer immediately. If they are unhelpful, you've learned a lesson that your insurance company sucks and you might consider finding a new one. As for quality and price, I'm sure there are independent shops that are better and worse than your dealer, and more and less expensive than your dealer. If an independent shop has a good reputation and uses OEM glass, I wouldn't hesitate to use it. __________________ E90 330i Black Sapphire 6MT \| 991.1 C4 Platinum Silver 7MT
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12-01-2009, 09:49 AM	#4
lipek Second Lieutenant 13 Rep 218 Posts Drives: E90 325i Join Date: Oct 2007 Location: San Diego, CA iTrader: (0) Garage List 2006 325i [0.00]	i did it through 3rd party and it was done perfect. They get their glass from the same source as the dealer and unlike dealer they come to your house. __________________ [B]Electric Red/Black leather,aluminum, 6MT, sport package, 19" Beyer Multi Staggered Chrome rims/w BF Goodrich - g-Force T/A KDW (New Tread),debadged, fujita intake,muffler delete,rouge eng ssk,3000w alpine 12" sub/w 1000w alpine digital amp,smoked led tail lights.
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12-01-2009, 10:03 AM	#5
turbocomppro First Lieutenant 59 Rep 305 Posts Drives: 2022 M340i Join Date: Oct 2009 Location: El Monte, CA iTrader: (0)	I had the exact opposite experience as lipek... the dude was big and was sweating buckets... didn't align the glass right and broke some of the plastic bushings... I had to go in (the door) myself and fix everything... it would of been better if I just bought the glass and installed it myself! It was cheap though... $200 bux and like lipek, the dude came to my place. But that was my other car when I was in the states... not my BMW...
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12-01-2009, 10:19 AM	#6
skimo Lieutenant 91 Rep 532 Posts Drives: 2011 335 vert Dinan II Join Date: May 2005 Location: Austin Texas !! iTrader: (1)	3rd party it is! thanks guys!
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12-01-2009, 10:29 AM	#7
jibaholic101 Brigadier General 162 Rep 3,496 Posts Drives: women wild Join Date: Nov 2008 Location: Charleston, SC iTrader: (0)	that sucks! __________________ some italian, german, and japanese ones; and on order more of the same
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12-01-2009, 12:09 PM	#8
anthony @ eas 309 Rep 3,635 Posts Drives: R56 Cooper S Join Date: May 2009 Location: 4015 E Leaverton Court, Anahiem, CA 92807 iTrader: (0)	Wow that sucks...
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12-01-2009, 12:27 PM	#9
golf4501 Lieutenant 108 Rep 587 Posts Drives: 2020 M2C Join Date: Sep 2008 Location: chicagoland iTrader: (0) Garage List 2020 BMW M2C [0.00]	Same thing happened to me with my E46. I have State Farm as well and my agent said no problem, but you will have to pay it and we will reimburse you. Got the check within a week. Had the work done at my dealer, went to shut door and glass was hitting, readjusted and all was well. In my case there was tons of glass in the door, and t eh dealer took the time to totally clean it out. Not sure if a 3rd party vendor would have done that. Good luck!
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12-01-2009, 12:43 PM	#10
Brey335i Banned 113 Rep 4,771 Posts Drives: e46 ///M3 Join Date: Oct 2009 Location: Austin, TX iTrader: (11)	wait, did that happen in one of the campus parking garages???
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12-01-2009, 02:20 PM	#11
burberry Caffeine Addict 46 Rep 1,987 Posts Drives: E93 M3 Join Date: Nov 2009 Location: Brooklyn, NY iTrader: (3)	that blows, dude. yeah 3rd party will be fine, same quality of work for a much cheaper price. __________________ '07 E90 335xi ► '09 E90 335i ► '08 E93 M3 ► ???
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12-01-2009, 02:35 PM	#12
jrlee53 Captain 161 Rep 839 Posts Drives: 2010 E90 M3 Join Date: Sep 2009 Location: Queens, NY iTrader: (0)	Ouch, that sucks. Looks like 3 series/M3 cars are being targeted a lot lately. __________________ 2003 Cobra -> 2010 BMW e90 M3 - Space Grey - Black on Carbon Leather Int. - BRILLIANT CAR!!
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12-01-2009, 02:48 PM	#13
09Monaco335i Private First Class 25 Rep 129 Posts Drives: Monaco 335i xDrive Join Date: Apr 2009 Location: Pittsburgh, PA iTrader: (0) Garage List 2009 BMW 335i [0.00]	Make sure you report that your V1 is stolen directly to Valentine 1 ASAP. Should make it harder for the idiots that stole your V1 from selling it: "Each Valentine 1 unit has a serial # on the back of the unit. Users who wish to purchase a used unit, should obtain the serial # from the seller and contact Valentine Research prior to purchase, to make sure the unit is not stolen. Valentine Research will not service or repair stolen units. Once a used unit is purchased, the new owner should contact Valentine 1 to change the ownership information over to his/her name." __________________ 2009 E90 335i xDrive / Monaco Blue / Beige / 6-speed Manual / Premium / Sport / Cold / iDrive / iPod
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12-01-2009, 03:23 PM	#14
E92-Lighting 860 Rep 35,253 Posts Drives: Next Generation LED Lighting Join Date: May 2008 Location: Walnut iTrader: (324)	in this case, i think its best to take it direct to the dealer at least they will be liable this time around
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12-01-2009, 09:22 PM	#15
WILLIE92 H20 KING!! 16 Rep 525 Posts Drives: E92 328I Join Date: May 2009 Location: COLORADO/DOWNEY ,CA iTrader: (0)	that sucks!
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12-04-2009, 09:59 AM	#16
and1bball919 It's not just about horsepower, but how powerful your horses are. 38 Rep 563 Posts Drives: MG Delivery truck Join Date: Dec 2005 Location: California iTrader: (4)	your car maybe too flashy? damn twice already wtf...well at least ur not in LA where people get there car broken into and air bags stolen those are more valuable than v1 well best of luck hope insurance takes care of it
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12-04-2009, 11:48 AM	#17
Kres7787 Second Lieutenant 14 Rep 229 Posts Drives: BMW X1 sD 18d JB Join Date: Dec 2009 Location: Croatia iTrader: (0)	That sucks man obviously. What's a "valentine one"?
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