Help!!! Dealer screwed up my PCD

pseto · 10-26-2006, 05:20 PM

My dealer just called and told me that my car is on the way over to the US. However its on a ship to NJ, not SC!!!! They said that they're gonna see if they can get BMW NA to get it routed down to SC once it gets to NJ, but they weren't sure if its possible.

I don't care about getting my car ASAP, I wanted to take delivery down at the PDC towards the middle of Nov anyway.

Anyone with a suggestion?

IrvRobinson · 10-26-2006, 06:36 PM

Have your dealer contact the PDC and see if they can make it happen,you certainly have enough time

KL2DC · 10-26-2006, 07:18 PM

I think its still possible...its gonna take more time. I agree with IrvRobinson, have the dealer contact the PC to see how they can make this happen, or better yet, contact them yourself.

JCH291 · 10-26-2006, 08:16 PM

They Dont Make A Mistake Like That...the Car Goes Where It Is Supposed To Once It Is Loaded On Ship In Germany . . . They Fucked Up Somewhere,...do You Even Have A Real Vin/prod. # ...ask For The Build Sheet That Shows Your Name With The Production Munber Etc All Together!

KL2DC · 10-26-2006, 08:23 PM

Quote:

Originally Posted by JCH291

They Dont Make A Mistake Like That...the Car Goes Where It Is Supposed To Once It Is Loaded On Ship In Germany . . . They Fucked Up Somewhere,...do You Even Have A Real Vin/prod. # ...ask For The Build Sheet That Shows Your Name With The Production Munber Etc All Together!

Most likely the CA screwed up and forgot to designate a Priority-9 on the car....but I think it can be fixed...its gonna add more wait time though.

pseto · 10-26-2006, 08:31 PM

Thanks guys. I have no problem waiting for it, and actually prefer that it come later in Nov b/c of my schedule. He said he'll call me tomorrow so hopefully he'll have it all straightened out.

I think his issue was HOW to get the car from the DE port to the SC PCD. Anyone know if the transport company would even do this?

Personally, if he's willing to pay for a 2 day driving class for me down there at a later time, I'll take delivery whenever he wants me to

pseto · 10-27-2006, 01:11 PM

I have great news - seems like BMWNA really pulled some strings to get me straightened out. Many thanks to Donnie Isley (a board member here) and Danielle Swain for working their magic. Not only did they tell me that I can have the PCD date I needed, but they will have the car re-routed to SC once its off the ship in NJ. WOW!!! Can't believe how fast, responsive, and polite they were. Its things like this that makes me a BMW lover forever!

Now, I'm just waiting to hear confirmation from my dealer that all this is set in stone. I did a lot of the legwork to contact the right folks, so I'm still expecting something from my dealer as compensation. I think I'll start with the aero kit

KL2DC · 10-27-2006, 01:13 PM

Congrats!! Great News!!

Looks like BMW NA and more specifically the folks over at the Performance Center went through a lot of work to correct your CA's mistake. Bravo

They have made a lifer out of you

pseto · 10-27-2006, 01:16 PM

Quote:

Originally Posted by KL2DC

Congrats!! Great News!!

Looks like BMW NA and more specifically the folks over at the Performance Center went through a lot of work to correct your CA's mistake. Bravo

They have made a lifer out of you

They did help me out a great deal. However, I still have to rely on the dealer to get the correct paperwork over to the PC to finalize everything.

Although I would have been a lifer regardless of this scenario (this is my 3rd BMW), its nice to hear good news stories once in a while.

willwin2day · 10-29-2006, 02:30 PM

Hey...as long as you remain happy...continue to take delivery at the PC....I DO NOT HAVE TO GO OUT AND FIND A REAL JOB!! :-)

Looking forward to seeing you!
donnie isley

pseto · 10-29-2006, 04:15 PM

Thanks for all your help Donnie. I hope your my instructor when I get down there.

I still haven't heard from my dealer, so the more time passes, the more I get pissed. I sure hope they don't take any credit for fixing anything b/c all they keep doing is screwing me.

JoJoGunn · 02-09-2007, 11:34 PM

Quote:

Originally Posted by willwin2day

Hey...as long as you remain happy...continue to take delivery at the PC....I DO NOT HAVE TO GO OUT AND FIND A REAL JOB!! :-)

Looking forward to seeing you!
donnie isley

PCD is an Absolute MUST :rocks:

It is a "Total" Experience in and of itself...

I am still having thrilling "Flashbacks" from Donnie's Ride in the M5...

And to think I knew not what "Drifting" is/was...

I nominate Donnie for "King of all Good Things"...

John 070 · 02-10-2007, 05:59 AM

I know this is an old thread, but I think PCD is a maybe, I didn't do it. One has to have the time. I mean in reality, life is full of offers, but only so much time. Me and my g/f have a free weekend and dinner at a resort where presidents have golfed, and it is good for 12 mos. When are we going to do it? Crazy little thing called....work.

Anyway, imho The Ultimate Drive is a much more convenient way to drive and be driven by a professional BMW driver. And you don't even have to buy a car to experience that.

10-26-2006, 05:20 PM	#1
pseto Major General 815 Rep 7,752 Posts Drives: E92 M3 ZCP, F80 M3 ZCP- beater Join Date: Jun 2006 Location: Rockville, MD iTrader: (4)	Help!!! Dealer screwed up my PCD My dealer just called and told me that my car is on the way over to the US. However its on a ship to NJ, not SC!!!! They said that they're gonna see if they can get BMW NA to get it routed down to SC once it gets to NJ, but they weren't sure if its possible. I don't care about getting my car ASAP, I wanted to take delivery down at the PDC towards the middle of Nov anyway. Anyone with a suggestion? Last edited by pseto; 10-26-2006 at 08:46 PM..
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10-26-2006, 06:36 PM	#2
IrvRobinson Banned 39 Rep 731 Posts Drives: X3 Join Date: Jul 2006 Location: Chicago iTrader: (0)	Have your dealer contact the PDC and see if they can make it happen,you certainly have enough time
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10-26-2006, 07:18 PM	#3
KL2DC Moderator 319 Rep 17,767 Posts Drives: F36 428i,E90 328i, E85 Z4 3.0i Join Date: Jan 2006 Location: DC Metro iTrader: (23) Garage List 2015 F36 428i [0.00] 2011 E90 328i [0.00] 2006 E85 Z4 3.0i [0.00]	I think its still possible...its gonna take more time. I agree with IrvRobinson, have the dealer contact the PC to see how they can make this happen, or better yet, contact them yourself. __________________ Official DC Metro Registry - Current, New & Prospective Area Members Roll Call!
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10-26-2006, 08:16 PM	#4
JCH291 JCH291 0 Rep 43 Posts Drives: 03' 330Ci /07' 335I ON THE WAY Join Date: Sep 2006 Location: THE BIG APPLE iTrader: (0)	They Dont Make A Mistake Like That...the Car Goes Where It Is Supposed To Once It Is Loaded On Ship In Germany . . . They Fucked Up Somewhere,...do You Even Have A Real Vin/prod. # ...ask For The Build Sheet That Shows Your Name With The Production Munber Etc All Together! __________________
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10-26-2006, 08:31 PM	#6
pseto Major General 815 Rep 7,752 Posts Drives: E92 M3 ZCP, F80 M3 ZCP- beater Join Date: Jun 2006 Location: Rockville, MD iTrader: (4)	Thanks guys. I have no problem waiting for it, and actually prefer that it come later in Nov b/c of my schedule. He said he'll call me tomorrow so hopefully he'll have it all straightened out. I think his issue was HOW to get the car from the DE port to the SC PCD. Anyone know if the transport company would even do this? Personally, if he's willing to pay for a 2 day driving class for me down there at a later time, I'll take delivery whenever he wants me to Last edited by pseto; 10-26-2006 at 08:46 PM..
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10-27-2006, 01:11 PM	#7
pseto Major General 815 Rep 7,752 Posts Drives: E92 M3 ZCP, F80 M3 ZCP- beater Join Date: Jun 2006 Location: Rockville, MD iTrader: (4)	Update!!!! I have great news - seems like BMWNA really pulled some strings to get me straightened out. Many thanks to Donnie Isley (a board member here) and Danielle Swain for working their magic. Not only did they tell me that I can have the PCD date I needed, but they will have the car re-routed to SC once its off the ship in NJ. WOW!!! Can't believe how fast, responsive, and polite they were. Its things like this that makes me a BMW lover forever! Now, I'm just waiting to hear confirmation from my dealer that all this is set in stone. I did a lot of the legwork to contact the right folks, so I'm still expecting something from my dealer as compensation. I think I'll start with the aero kit
	Appreciate 0 Quote

10-27-2006, 01:13 PM	#8
KL2DC Moderator 319 Rep 17,767 Posts Drives: F36 428i,E90 328i, E85 Z4 3.0i Join Date: Jan 2006 Location: DC Metro iTrader: (23) Garage List 2015 F36 428i [0.00] 2011 E90 328i [0.00] 2006 E85 Z4 3.0i [0.00]	Congrats!! Great News!! Looks like BMW NA and more specifically the folks over at the Performance Center went through a lot of work to correct your CA's mistake. Bravo They have made a lifer out of you __________________ Official DC Metro Registry - Current, New & Prospective Area Members Roll Call!
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10-29-2006, 02:30 PM	#10
willwin2day Private First Class 79 Rep 124 Posts Drives: all BMWs Join Date: Jun 2006 Location: NC iTrader: (0)	Hey...as long as you remain happy...continue to take delivery at the PC....I DO NOT HAVE TO GO OUT AND FIND A REAL JOB!! :-) Looking forward to seeing you! donnie isley
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10-29-2006, 04:15 PM	#11
pseto Major General 815 Rep 7,752 Posts Drives: E92 M3 ZCP, F80 M3 ZCP- beater Join Date: Jun 2006 Location: Rockville, MD iTrader: (4)	Thanks for all your help Donnie. I hope your my instructor when I get down there. I still haven't heard from my dealer, so the more time passes, the more I get pissed. I sure hope they don't take any credit for fixing anything b/c all they keep doing is screwing me.
	Appreciate 0 Quote

02-10-2007, 05:59 AM	#13
John 070 Lieutenant General 1706 Rep 14,829 Posts Drives: 335i cpe Join Date: Oct 2006 Location: ZSP/ZPP/ZCW iTrader: (0)	I know this is an old thread, but I think PCD is a maybe, I didn't do it. One has to have the time. I mean in reality, life is full of offers, but only so much time. Me and my g/f have a free weekend and dinner at a resort where presidents have golfed, and it is good for 12 mos. When are we going to do it? Crazy little thing called....work. Anyway, imho The Ultimate Drive is a much more convenient way to drive and be driven by a professional BMW driver. And you don't even have to buy a car to experience that.
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