Picked up my 2010 Vert...But...(Rant)

Curt2000 · 05-10-2010, 12:11 PM

Over the weekend I drove 7.5 hours from Dayton, OH to Davenport, IA to drop of my '07 Sedan lease and pick up my new 2010 335i Vert (The car was a dealer demo/ owner joy rider and the dealer wouldn’t transfer it if you are wondering why I drove to get it). I then got to drive all the way back to Dayton over the next couple days making stops in Louisville and Indianapolis to visit family. 1500 miles later, I get home and decide to wash the coating of bugs off my front bumper (there were so many that you could actually smell them

). One of the stipulations on my contract was that the car had to be fully detailed before I took delivery, since it was a demo. While I was washing it I realized that the water was not beading at all on the paint...not normal for a car that was supposedly just clay bar’d. I started investigating and realized the interior had been vacuumed but the mats were all dusty, there were sticky spots in the rear seat, and the glove box smelled like a box of altoids...I called the dealer in Iowa and started questioning them about the supposed 'detail' they had performed. I was re-assured that they went over the interior 4 times and had it professionally clay bar'd...I finally got extremely pissed and called bull shit at which point they instantly caved and offered to pay for the car to be detailed at my local dealer. Good and bad I suppose...Good in the fact that I am getting a proper detail for free...bad that they were trying to scam me.

To add insult to injury I hang up the phone and get into the car to pull her back into the garage only to experience a LONG CRANK! It has now happened about 3 times over the past couple days so now along with my detail I will be getting a new HPFP when I take the car into the dealer...The frequency of the long cranks is so great that there is no way the dealer could not have known about it.

Other than these initial woes, I must say I LOVE the E93 and can’t wait to get her back from my local dealer who I know will make things right.

cstavaru · 05-10-2010, 02:53 PM

Well, in my country we just expect this...after all, the car is not new

As for the HPFP, who knows what cheap gas they used on it...

i2iSTUDIOS · 05-10-2010, 02:59 PM

I was just in dayton, if you're in cincy and see a monaco blue 335i, wave!

Chriztofor · 05-10-2010, 03:00 PM

HPFP

matts335 · 05-10-2010, 03:17 PM

Didn't notice the poor detail when you picked up? Seems like that would be the time to address your concerns.

Curt2000 · 05-10-2010, 05:09 PM

Quote:

Originally Posted by matts335

Didn't notice the poor detail when you picked up? Seems like that would be the time to address your concerns.

Yeah, I wish I would have made a bigger deal about it at the dealer but it was already noon and I had an 8 hour drive ahead of me so I gave them the benefit of the doubt.

JayKay335i · 05-10-2010, 05:16 PM

Dealer detail? Clay bar? Lol.

Dealer detail consists of soap and glaze.

Verbiage · 05-10-2010, 05:16 PM

Well, as long as you now have the car you want and will be eventually happy, right?

Curt2000 · 05-10-2010, 05:35 PM

Quote:

Originally Posted by Bavarian III

Well, as long as you now have the car you want and will be eventually happy, right?

Yes! I will be very happy come Thursday...that's when the modding begins

roadkillrob · 05-10-2010, 06:26 PM

Trust me - you got the better end of the stick, anything the dealer would have done to detail your car, you didn't want anyway - you will end up with a much better detail. As for the HPFP, goes with the territory, but a day at the dealer hopefully with a loaner and you will be good (at least for a while, hopefully the new model pump will sort you!).

Enjoy - still love my e93 2 years in!

Ryan323i · 05-10-2010, 06:34 PM

Congrats on the new car man! Hope to see it at a meet this summer!

05-10-2010, 12:11 PM	#1
Curt2000 Brigadier General 1018 Rep 3,157 Posts Drives: '93 Supra Turbo Join Date: Jun 2007 Location: Washington D.C. iTrader: (25)	Picked up my 2010 Vert...But...(Rant) Over the weekend I drove 7.5 hours from Dayton, OH to Davenport, IA to drop of my '07 Sedan lease and pick up my new 2010 335i Vert (The car was a dealer demo/ owner joy rider and the dealer wouldn’t transfer it if you are wondering why I drove to get it). I then got to drive all the way back to Dayton over the next couple days making stops in Louisville and Indianapolis to visit family. 1500 miles later, I get home and decide to wash the coating of bugs off my front bumper (there were so many that you could actually smell them ). One of the stipulations on my contract was that the car had to be fully detailed before I took delivery, since it was a demo. While I was washing it I realized that the water was not beading at all on the paint...not normal for a car that was supposedly just clay bar’d. I started investigating and realized the interior had been vacuumed but the mats were all dusty, there were sticky spots in the rear seat, and the glove box smelled like a box of altoids...I called the dealer in Iowa and started questioning them about the supposed 'detail' they had performed. I was re-assured that they went over the interior 4 times and had it professionally clay bar'd...I finally got extremely pissed and called bull shit at which point they instantly caved and offered to pay for the car to be detailed at my local dealer. Good and bad I suppose...Good in the fact that I am getting a proper detail for free...bad that they were trying to scam me. To add insult to injury I hang up the phone and get into the car to pull her back into the garage only to experience a LONG CRANK! It has now happened about 3 times over the past couple days so now along with my detail I will be getting a new HPFP when I take the car into the dealer...The frequency of the long cranks is so great that there is no way the dealer could not have known about it. Other than these initial woes, I must say I LOVE the E93 and can’t wait to get her back from my local dealer who I know will make things right. __________________ Former Car: '16 SUNBURST GOLD F80 ///M3--6MT/Carbon Cloth (ED Thread) Former Car:'13 SANTORINI BLUE E92///M3--6MT/Speed Cloth/ZCP(ED Thread) INSTAGRAM:@C2KMotorsports
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05-10-2010, 02:53 PM	#2
cstavaru Brigadier General 314 Rep 3,262 Posts Drives: 2009 335i M Sport Sedan 6MT Join Date: Aug 2008 Location: Bucharest, Romania iTrader: (0)	Well, in my country we just expect this...after all, the car is not new As for the HPFP, who knows what cheap gas they used on it... __________________ Mods(click): Cobb + RB Turbos \| Aquamist HFS-4 Meth \| Drexler LSD \| Bilstein B12 Pro-Kit \| Custom K&N Apollo Intake \| Wagner Intercooler \| Macht Schnell Downpipes \| BMW Performance Power Kit \| BMW Performance Exhaust \| BMW Performance Short Shifter \| M3 Subframe Bushings \|
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05-10-2010, 02:59 PM	#3
i2iSTUDIOS Captain 88 Rep 870 Posts Drives: BMW 335i Coupe Join Date: Mar 2008 Location: Cincinnati, OH iTrader: (1)	I was just in dayton, if you're in cincy and see a monaco blue 335i, wave! __________________ 2007 E92 335i / 6MT / Monaco Blue Metallic / Gray Dakota Leather / Comfort Assist / Premium / Sport / Heated Seats / Navi / Active Steering / Active Cruise Control / Park Distance Control / Rear Sunshade / Sirius MODS PicoTray / M3 Steering Wheel / Front OEM Aero Lip / Bimmian Aluminum Pedals / CDV / Ram Air Scoops / Painted Reflectors / HID 5000k / LED Angels / M Perf. Shifter / Euro Light Switch / 8500 x50 / Center Armrest Pouch / JB4 / BT
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05-10-2010, 03:00 PM	#4
Chriztofor Colonel 103 Rep 2,783 Posts Drives: '06 325i and '13 X5 Join Date: Feb 2010 Location: Chicago Burbs iTrader: (1)	HPFP
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05-10-2010, 03:17 PM	#5
matts335 Private First Class 8 Rep 159 Posts Drives: 335ixdrive Join Date: Jan 2009 Location: virginia iTrader: (0)	Didn't notice the poor detail when you picked up? Seems like that would be the time to address your concerns.
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05-10-2010, 05:16 PM	#7
JayKay335i Banned 189 Rep 5,046 Posts Drives: ///M323 DCT Join Date: Apr 2009 Location: North Dakota; its best DUHHHHHH iTrader: (1)	Dealer detail? Clay bar? Lol. Dealer detail consists of soap and glaze.
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05-10-2010, 05:16 PM	#8
Verbiage Dismembered Member 3610 Rep 9,213 Posts Drives: F80 ZCP 6MT, R55 Clubman S 6MT Join Date: Jan 2010 Location: DMV iTrader: (6)	Well, as long as you now have the car you want and will be eventually happy, right? __________________ My delivery experience and beach photoshoot here.
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05-10-2010, 06:26 PM	#10
roadkillrob Major General 875 Rep 5,458 Posts Drives: 08 335i,22 X3M, 2012 C63 Black Join Date: Jul 2007 Location: Boston iTrader: (15)	Trust me - you got the better end of the stick, anything the dealer would have done to detail your car, you didn't want anyway - you will end up with a much better detail. As for the HPFP, goes with the territory, but a day at the dealer hopefully with a loaner and you will be good (at least for a while, hopefully the new model pump will sort you!). Enjoy - still love my e93 2 years in! __________________ 2025 X5 Msport 2008 E93 335i FBO 2012 Mercedes C63 Black Series Alanite Grey
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05-10-2010, 06:34 PM	#11
Ryan323i Captain 22 Rep 844 Posts Drives: 2015 320i xDrive Join Date: Feb 2007 Location: Columbus, OH iTrader: (0)	Congrats on the new car man! Hope to see it at a meet this summer! __________________ 2015 320i xDrive \| Imperial Blue Metallic/Black SensaTec \| Sport Package \| Lighting Package \| Moonroof \| Heated front seats Past BMWs: 2006 330i, 2000 323i
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