Ugh!

RobNH · 01-19-2011, 06:51 PM

So I got a call from the dealer today where I bought my 2008 335xi coupe Saturday to find out when I'll be picking up the car.

I told them I would pick it up Saturday afternoon. They were going to take care of registering the car for me, and repair the front bumper which was scraped in the lower driver's side corner from them jockeying the car around the lot.

So I asked them if the front bumper was all set. The salesman responds with:

"Yes, the front and rear bumpers have been repainted. You're all set. We'll see you Saturday."

End of call.

When I looked at the car Saturday, the rear bumper was fine.

_shim · 01-19-2011, 06:55 PM

are you paying for the repair out of your own pocket? or is this something the dealership offered to do for you for free?

personally, i think if it's something the dealership offered (for free, of course), don't worry about it! fresh paint is always good

but if not, call them and let them know something isn't right.. hopefully, if you have a repair quote or something similar on paper, you should be fine.

RobNH · 01-19-2011, 06:59 PM

Quote:

Originally Posted by shim!

are you paying for the repair out of your own pocket? or is this something the dealership offered to do for you for free?

personally, i think if it's something the dealership offered (for free, of course), don't worry about it! fresh paint is always good

but if not, call them and let them know something isn't right.. hopefully, if you have a repair quote or something similar on paper, you should be fine.

No, they are doing it out of their pocket. I almost didn't notice it on the front because it was on the lowest part of the bumper. When I pointed it out to them, they said they would take care of it.

However, I didn't see anything wrong with the rear bumper and the salesman never said anything about it either. Now I'm wondering if there was something I missed, or something happened after I left the dealership.

_shim · 01-19-2011, 07:13 PM

Quote:

Originally Posted by RobNH

No, they are doing it out of their pocket. I almost didn't notice it on the front because it was on the lowest part of the bumper. When I pointed it out to them, they said they would take care of it.

However, I didn't see anything wrong with the rear bumper and the salesman never said anything about it either. Now I'm wondering if there was something I missed, or something happened after I left the dealership.

Go in person, and ask to speak to a manager/SA or something. Ask them why they ended up painting the rear, and find out for yourself!

(sorry - that last sentence sounds kinda douche-y, I didn't mean for it to be lol)

RobNH · 01-19-2011, 07:21 PM

Quote:

Originally Posted by shim!

Go in person, and ask to speak to a manager/SA or something. Ask them why they ended up painting the rear, and find out for yourself!

(sorry - that last sentence sounds kinda douche-y, I didn't mean for it to be lol)

It's cool. I didn't take it as douchey. lol

dre_2ooo · 01-19-2011, 07:30 PM

or maybe the salesman was out of it or tired and mistakenly said front and rear...dude, seriously, just ASK him.

hipnotic · 01-19-2011, 10:33 PM

bad.....

01-19-2011, 06:51 PM	#1
RobNH Second Lieutenant 24 Rep 200 Posts Drives: 2015 BMW M235i xDrive Join Date: Jan 2011 Location: New Hampshire iTrader: (0)	Ugh! So I got a call from the dealer today where I bought my 2008 335xi coupe Saturday to find out when I'll be picking up the car. I told them I would pick it up Saturday afternoon. They were going to take care of registering the car for me, and repair the front bumper which was scraped in the lower driver's side corner from them jockeying the car around the lot. So I asked them if the front bumper was all set. The salesman responds with: "Yes, the front and rear bumpers have been repainted. You're all set. We'll see you Saturday." End of call. When I looked at the car Saturday, the rear bumper was fine. __________________ Current: 2015 ///M235i xDrive \| 8-spd Auto \| Glacier Silver/Black \| Brushed Aluminum Trim \| Cold, Tech, Premium, Driver Assist Packages \| Harman/Kardon Surround Sound System Previous: 2008 E92 335xi Coupe Previous: 2004 330xi Sedan
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01-19-2011, 06:55 PM	#2
_shim Major General 147 Rep 6,380 Posts Drives: an e90 Join Date: Sep 2010 Location: 718 iTrader: (5)	are you paying for the repair out of your own pocket? or is this something the dealership offered to do for you for free? personally, i think if it's something the dealership offered (for free, of course), don't worry about it! fresh paint is always good but if not, call them and let them know something isn't right.. hopefully, if you have a repair quote or something similar on paper, you should be fine. __________________ •◡ •
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01-19-2011, 07:30 PM	#6
dre_2ooo ... 30 Rep 373 Posts Drives: '14 435i Join Date: May 2010 Location: Minneapolis iTrader: (1)	or maybe the salesman was out of it or tired and mistakenly said front and rear...dude, seriously, just ASK him.
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01-19-2011, 10:33 PM	#7
hipnotic Major General 149 Rep 6,604 Posts Drives: e92 335i Join Date: Oct 2007 Location: So. Cal iTrader: (7) Garage List 2008 335i coupe [7.00]	bad.....
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