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BMW screwed up my order (Any advise on how to fix?)
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04-03-2007, 12:57 PM | #1 |
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BMW screwed up my order (Any advise on how to fix?)
I ordered both HD Radio and the IPod Adapter with my 335i coupe and when I went to pay today somehow those got left out. The car is already built but it is a month before I go pick it up in Munich.
My dealer agrees it is their mistake but they are saying there is nothing they can do about it or the at-least the HD Radio. For the IPod adapter, they are telling me they can install the "after-factory" IPod adapter but I remember when I bought the car the sales guy told me the functionality was not the same as if I bought it as a factory option. Now he is telling me the opposite. A couple questions. - Has anyone been in a similar situation? Is it really impossible for them to switch the radio out and install HD. Has anyone every gotten their dealership to do this on a screwed up order? - Does the "after-market" IPod adapter really offer the same functionality as the factory installed option? Thanks for everyone's help. - Brian |
04-03-2007, 01:01 PM | #2 |
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The after market iPod adapter is fully integrated on mine. Not sure what else the factory installed adapter provides so I can't compare. Either way...don't sweat it. Should be the same.
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04-03-2007, 01:01 PM | #3 |
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I'm pretty sure the IPOD kit functions the same from the factory or dealer-installed.
However, if I were you, and these two options are very important to me, I'd tell them to order me another car. I don't like the idea of the dealer ripping apart the dash to install something, I rather it came straight from the factory
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04-03-2007, 01:02 PM | #4 |
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or if the HD is possible to be added on aftermarket, I'd install it myself or get a trsuted shop to do so
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04-03-2007, 01:03 PM | #5 | |
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The dealer installed iPod adaptor is not the same as the factory installed adaptor. The differences are that the dealer installed unit uses the CD Changer bus and essentially mimicks a CD changer. I don't know about the HD radio. I'm sure it is different hardware, and they might be able to swap it out. Man, what is up with this rash of misconfigured cars? Y'all have some drooling morons for CAs.
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04-03-2007, 01:07 PM | #6 | |
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Hate to say it, but you are going to have to take delivery of that car the way it is, or force the delay of your trip. I am betting most members are going to tell you that you should have double checked the order and then checked it again before it went to production. Since you have the dealer in the jackpot, make them give you some sort of concession. Maybe scratch the HD radio and have them throw in the dealer installed Ipod adapter. No, it's not the same, but what are you going to do.....let it ruin the awesome time you are going to have doing ED? Truth is, it's a bummer, but you can still plug in your Ipod and I can't say I know enough about HD radio to say more than, oh well! Just be glad they didn't f-up something really big like the color. The other two things you can live with. I would hit that dealer up hard and go have a blast! Trust me, this will soon be forgotten when you get there! -Mr. F1
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04-03-2007, 01:36 PM | #7 |
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^ Not true! I was in a similar situation... getting ready for ED and after calling 800# found my order was wrong. Dealer called ED department and they reordered a new car and had it put at the top of the queue. They should be able to do the same for you. Mine was about a month before my trip as well.
Of course, the color was wrong on my original order (not missing options). Maybe that's why they were so accommodating. |
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04-03-2007, 01:56 PM | #8 | |
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-'08 BMW 335i Coupe-
-Monaco Blue-Dakota Black-Grey Poplar-Step-Nav-Sport-Premium- ED delivery October 23rd 2007 Nov 26th she has made landfall in NYC. Now the wait for PCD begins! Scheduled for 12.21.07 |
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04-03-2007, 01:57 PM | #9 |
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oh my, oh my....and those people calling themselves CAs, are making 60-130K a year...maybe I should have never gone to school and went into the business of selling cars...God damn, maybe I was going to be making even more than 130K, since I can write and follow a conversation....
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04-03-2007, 02:02 PM | #10 | |
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GL to OP. Whatever happens, enjoy your ED. |
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04-03-2007, 02:08 PM | #11 |
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I've read from other people that the 6FL is better as it is designed to be for the IPod and the dealer add-on only manipulates the CD changer there for you have to access the Ipod with the CD player menu and can't have the 6 Disc changer. The dealer add on probably has more limitations.
I don't think you should chance the Dealer install being the same. In the long run you may regret it. |
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04-03-2007, 02:31 PM | #12 |
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Basically, the new 6FL lets you control the iPod as an iPod. The dealer installed option forces you to use CD1, CD2, CD3...etc. for catagories like Artists, albums, etc. Your playlists are limited as well.
Still better than no integration... but expensive.
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04-03-2007, 02:41 PM | #13 |
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If it was me, I would tell the dealer to order me another car. End of story.
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04-03-2007, 03:26 PM | #14 | |
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The 6FL option allows for the use of USB music storage devices, which the Interface does not support. Therefore it is far more flexible.
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04-03-2007, 03:37 PM | #15 | |
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