Does this make sense

nawtyxes · 12-08-2011, 08:05 AM

The starter in the vehicle was replaced, that was under warranty since they replaced it in April of this year

Car wouldnt start again last week, a PUMA was set out, and now the CAS Unit needs to be replaced. I asked what that was and the dealership stated that its the ingition system that keeps voltage to the starter until it starts.

Wouldnt that be part of the starter?

nawtyxes · 12-14-2011, 12:29 PM

The cost of the repair was 880, I signed off on the repair last week

Requested an update today and the service rep said

"Sent to shop foreman, He’s handling your vehicle, Still does not start every time"

Shouldn't i get my money back for the repair. How should I go about addressing my concerns without going off on them

themoveforward · 12-14-2011, 01:15 PM

Quote:

Originally Posted by nawtyxes

The cost of the repair was 880, I signed off on the repair last week

Requested an update today and the service rep said

"Sent to shop foreman, He’s handling your vehicle, Still does not start every time"

Shouldn't i get my money back for the repair. How should I go about addressing my concerns without going off on them

If the car is under warranty, then you shouldn't have had to pay for anything. Why would you have signed off on an $880 repair without asking if it would be covered?

Otherwise, if you have paid for the repair, then it is the dealer's responsibility to make sure that the car is working correctly. You shouldn't have to pay another dime, but you will not be receiving your money back unless the repair should have been covered.

nawtyxes · 12-14-2011, 01:26 PM

The car is out of warranty but the starter was replaced in April and then again in June

They replaced it again under warranty but it still wasnt working properly so then they came back to me about this CAS unit that needed to be replaced which is why i authorized the 880. Apparently this isnt working either

nawtyxes · 12-15-2011, 04:44 PM

So get call today

These fuckers charged me an additional 800 for the towing and car rental!

Vehicle still does not start at times, will need to engage more than once to start. Another 850 to diagnose additional harness

a bill of 1600

12-08-2011, 08:05 AM	#1
nawtyxes First Lieutenant 36 Rep 302 Posts Drives: Black Sapphire E90 Join Date: Jul 2005 Location: Bowie, MD iTrader: (0)	Does this make sense The starter in the vehicle was replaced, that was under warranty since they replaced it in April of this year Car wouldnt start again last week, a PUMA was set out, and now the CAS Unit needs to be replaced. I asked what that was and the dealership stated that its the ingition system that keeps voltage to the starter until it starts. Wouldnt that be part of the starter? __________________ 8/23/05 2006 325i Black Sapphire-Terra Interior-Burl Trim-Nav Idrive-Xenon-ZSP-ZPP-wind deflector-chrome exhaust-PDC
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12-14-2011, 12:29 PM	#2
nawtyxes First Lieutenant 36 Rep 302 Posts Drives: Black Sapphire E90 Join Date: Jul 2005 Location: Bowie, MD iTrader: (0)	The cost of the repair was 880, I signed off on the repair last week Requested an update today and the service rep said "Sent to shop foreman, He’s handling your vehicle, Still does not start every time" Shouldn't i get my money back for the repair. How should I go about addressing my concerns without going off on them __________________ 8/23/05 2006 325i Black Sapphire-Terra Interior-Burl Trim-Nav Idrive-Xenon-ZSP-ZPP-wind deflector-chrome exhaust-PDC
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12-14-2011, 01:26 PM	#4
nawtyxes First Lieutenant 36 Rep 302 Posts Drives: Black Sapphire E90 Join Date: Jul 2005 Location: Bowie, MD iTrader: (0)	The car is out of warranty but the starter was replaced in April and then again in June They replaced it again under warranty but it still wasnt working properly so then they came back to me about this CAS unit that needed to be replaced which is why i authorized the 880. Apparently this isnt working either __________________ 8/23/05 2006 325i Black Sapphire-Terra Interior-Burl Trim-Nav Idrive-Xenon-ZSP-ZPP-wind deflector-chrome exhaust-PDC
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12-15-2011, 04:44 PM	#5
nawtyxes First Lieutenant 36 Rep 302 Posts Drives: Black Sapphire E90 Join Date: Jul 2005 Location: Bowie, MD iTrader: (0)	So get call today These fuckers charged me an additional 800 for the towing and car rental! Vehicle still does not start at times, will need to engage more than once to start. Another 850 to diagnose additional harness a bill of 1600 __________________ 8/23/05 2006 325i Black Sapphire-Terra Interior-Burl Trim-Nav Idrive-Xenon-ZSP-ZPP-wind deflector-chrome exhaust-PDC
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