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| 02-22-2024, 01:40 PM | #1 |
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MyBMW App Messages
I rarely if ever get messages in the MyBMW app. For the first 12 months of ownership all I received was the Welcome to the app message. I received a random happy holidays two months ago. Although I have had the car in for various issues, the only way I knew there was a software update was through this forum or my the dealer. I’ve reached out to genius to better understand what messsages I should receive but they had no help.
Has anyone else experienced this or is this the norm? |
| 02-22-2024, 02:09 PM | #2 |
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Drives: '23 760ix; '23 X3; '23 MB wgn
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No it is not the norm. Software updates if available OTA are supposed to show up in the car in idrive and in the app as well. You may need to make sure you’re signed in in the app with proper vin of course (mistakes happen). A no risk approach here is to (1) sign out of the app and sign back in (not a bad idea to keep the app updated to latest version) and (2) reboot idrive by holding down the volume button for 70 seconds.
If (1) has no effect then I’d delete the app and then reinstall it.
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Current: 23 760ix (Carbon Black/Tartufo) (after first one totaled) '23 X3; '23 MB E Wagon Prior: BMWs (3,5,7 & 8 series (2x!)) X3, MB (C, E, and S), Alfa GTV, MGB, Audi (A4, A6), Saab, Volvo, Toyota, Lincoln, Chrysler, Oldsmobile, Chevy, Rambler. |
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| 02-22-2024, 02:14 PM | #3 |
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Thx for feedback. I did all of those multiple times over the past 6 months or so. No effect. At one point genius claimed they could see an issue with my account (no explanations as to what the issue was) and opened a service ticket that went nowhere. They opened a new ticket when I last had the car in the shop in mid January. No messages received since either.
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| 02-22-2024, 03:47 PM | #4 | |
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Drives: '23 760ix; '23 X3; '23 MB wgn
Join Date: Mar 2014
Location: New York
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Quote:
BTW did they have you delete your car from your app and then re-enter the VIN?
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BMWCCA
Current: 23 760ix (Carbon Black/Tartufo) (after first one totaled) '23 X3; '23 MB E Wagon Prior: BMWs (3,5,7 & 8 series (2x!)) X3, MB (C, E, and S), Alfa GTV, MGB, Audi (A4, A6), Saab, Volvo, Toyota, Lincoln, Chrysler, Oldsmobile, Chevy, Rambler. |
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