My car's lost! (missing)

bmargolis · 03-11-2009, 08:28 PM

My E92 M3 arrived at the port in New Jersey on Tuesday February 24th. It was to be delivered to the dealer at the very latest last Saturday 3/7. As of today, 3/11 it's still not there and the dealer is telling me it left the port and they are waiting for it to arrive. My dealer is in CT right off of I 95. A three hour drive MAX from the port in NJ.

I'm really wondering what the hell is going on with my car???

This is absolutely killing me. I've got to get break-in miles on it and the first service before a BMWCCA track day at Lime Rock Park on 4/10.

Asclepius · 03-11-2009, 08:38 PM

they crashed it, now they are scrambling to put it back together! hhaha jk, im sure it's fine.

watrob · 03-11-2009, 08:41 PM

Another forum member had this problem also. It's in transit, the trucking company will deliver it when they have a full load of cars to that area. It will show up in the next few days, they always do!

RRGOO7 · 03-11-2009, 08:51 PM

Theyre doing donuts in it

lincoln · 03-11-2009, 09:45 PM

Call BMW Assist and track it down!

M3 vert · 03-11-2009, 10:15 PM

Quote:

Originally Posted by lincoln

Call BMW Assist and track it down!

Reedomn · 03-11-2009, 10:22 PM

At least it got off the boat??!!

Fkellym3 · 03-11-2009, 11:01 PM

Quote:

Originally Posted by Reedomn

At least it got off the boat??!!

off the point..

what happen to it?

did the ship went thru a bad storm or something?

drey · 03-12-2009, 01:09 AM

New Jersey port of entry? I think I saw Tony Soprano driving around in it.

Genro757 · 03-12-2009, 01:49 AM

I'm sure its fine...next time do what I did and pick it up in Germany =)

spyderco10 · 03-12-2009, 02:37 AM

go to the port and jack your own car

FStop7 · 03-12-2009, 08:40 AM

They sold it out from under you.

SlammedR8 · 03-12-2009, 09:02 AM

Quote:

Originally Posted by PencilGeek

No, this is probably exactly what happened. This happened to a co-worker of mine. They "couldn't find" his car. It turned out that his car was damaged in transit, and they were fixing it at the port. Here in California, the port has a full BMW factory body shop able to repair any damage to the car. All new body panels, BMW paint, etc. They don't bondo anything, that's for sure.

So, after three weeks, he finally got his car. But yeah, that's exactly how the story started...his car was missing...and nobody could find it.

Sounds like this could happen easily and for those who are not tracking their cars as some of us do, it would be easy for the dealer to string you along for a couple days or even weeks!

Keep us updated!

Reedomn · 03-12-2009, 10:10 AM

Quote:

Originally Posted by Fkellym3

off the point..

what happen to it?

did the ship went thru a bad storm or something?

Early 2008 Story...

Massacre at high sea: BMW M3 and 1 Series coupes destroyed

Sad news for Bimmer enthusiasts comes to us from a recent Automotive News report. As the story goes, a container ship en route from Europe to the U.S. delivering the first load of 2008 BMW M3 and 1 Series Coupes hit rough water, causing many of the 470 vehicles on board to come loose and incur damage. Reportedly, 120 vehicles were damaged beyond repair and face their demise at the scrapyard.

BMW of North America is said to have confirmed the report and is currently in the process of finding out how many of its cars were totaled in the incident. The 2008 BMW M3 and 1 Series Coupe are scheduled for primetime in U.S. showrooms beginning in March, but there's no word yet on how this might affect supply. BMW says that cars incurring minor damage will be repaired.

E92M3Pilot · 03-12-2009, 10:12 AM

Fully break in at 3,100 miles. Are you planning on putting that many miles before track day? Time is running really short. You will have to do a lots of driving in one month.

CMOS · 03-12-2009, 10:17 AM

Quote:

Originally Posted by PencilGeek

No, this is probably exactly what happened. This happened to a co-worker of mine. They "couldn't find" his car. It turned out that his car was damaged in transit, and they were fixing it at the port. Here in California, the port has a full BMW factory body shop able to repair any damage to the car. All new body panels, BMW paint, etc. They don't bondo anything, that's for sure.

So, after three weeks, he finally got his car. But yeah, that's exactly how the story started...his car was missing...and nobody could find it.

How did your co-worker find out that the car was damaged? Did BMW disclose that to him at pickup? Is BMW REQUIRED to make that disclosure to the customer?

SlammedR8 · 03-12-2009, 10:54 AM

Quote:

Originally Posted by PencilGeek

He was tracking the car, so he knew when it arrived. He got the same story "the car is in transit" to the dealership. When it didn't arrive day after day, he forced the dealership to start making some "deep" phone calls. It took quite a few phone calls before they discovered it had been damaged and was being repaired. If the damage is under some certain dollar amount, I don't think they were obligated to disclose it. I think in his case, they weren't obligated to disclose...but the cat was out of the bag...since he already knew about it.

I guess he still took the car?

mPlasticDesign · 03-12-2009, 11:21 AM

"Dude where is my car?"

gemini330zhp · 03-12-2009, 11:51 AM

In the NJ Port I think they have a BMW certified Repair Facility that inspects the cars and check for damaged cars that are fixable before delivery. All BMW certified and so and so. I hope your car was not damaged. Good luck on the delivery.

bmargolis · 03-12-2009, 02:34 PM

Update... from the dealer today via e-mail -

"Mystery solved!

The port just called and, while BMW's daily activity report shows the car as having been delivered here on the 7th, it never left the port.

As a result of it being in priority 4( available to swap), it was stored toward the back and buried behind a couple of thousand cars,and they didn't catch my putting it in priority 1 (sold unit), so no-one made any attempt to unbury it.
They are doing that now and he said to expect it on Monday, so here we go again..."

At this point, there's NO WAY I'll get enough break-in miles and a first service to be on track on 4/10. Too bad because I won't be in town for the next track day. With Lime Rock going "semi-private", I probably won't be able to get on track until the fall. Oh well, maybe by then I'll have some nice track wheels and tires so I don't have to grind up the PSII's.

I can't help but speculate that all of this is BS and that the car was damaged in transit and they are stalling for time. I'm trying to be positive and not let some of the douche bags here influence me though.

Thanks to those of you that offered constructive or compassionate responses.

valeram · 03-12-2009, 02:57 PM

You can track the status of your car until the time it left the PDC area. There is no way for the dealer to know the exact arrival time/date of the freight truck. Unless they know something that they don't want you to know. It might take a week or two, US Customs and PDC, before the car can be release for trucking.

I remember my CA told me that my car will arrived on the next day but I told him that it was already on their lot. I always pass by my dealer, on the way home. So I already knew that my car was dropped off recently before I approached him. It still has the Euro plate and Euro bugs on the windshield.

bmargolis · 03-14-2009, 11:52 AM

Saturday 3/14/09 -

My car was delivered to the dealer today.

They don't have service on Saturday so that can't prepare it until Monday. I'm pushing them to take delivery on Monday. I suspect they will be looking to wait until Tuesday or even Wednesday.

I'm really getting excited now.

03-11-2009, 08:28 PM	#1
bmargolis Second Lieutenant 23 Rep 201 Posts Drives: 2009 M3 Join Date: Dec 2006 Location: Central CT & Newport, RI iTrader: (1)	My car's lost! (missing) My E92 M3 arrived at the port in New Jersey on Tuesday February 24th. It was to be delivered to the dealer at the very latest last Saturday 3/7. As of today, 3/11 it's still not there and the dealer is telling me it left the port and they are waiting for it to arrive. My dealer is in CT right off of I 95. A three hour drive MAX from the port in NJ. I'm really wondering what the hell is going on with my car??? This is absolutely killing me. I've got to get break-in miles on it and the first service before a BMWCCA track day at Lime Rock Park on 4/10. __________________ Bob ///Margolis 2013 335i xDrive – 6-speed, AW, M Sport Line, Cold Weather, Dymanic Handling, Premium, Technology, 403M, Black Grills, Carbon Caps, Performance Exhaust
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03-11-2009, 08:38 PM	#2
Asclepius Lieutenant Colonel 83 Rep 1,861 Posts Drives: 2008 E92 335i Join Date: Nov 2007 Location: Toronto iTrader: (5) Garage List 2008 E92 335i [10.00]	they crashed it, now they are scrambling to put it back together! hhaha jk, im sure it's fine.
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03-11-2009, 08:41 PM	#3
watrob Lieutenant Colonel 140 Rep 1,597 Posts Drives: MY2022 X5 M-Sport 45e White Join Date: Sep 2008 Location: Brisbane - Australia iTrader: (0) Garage List 2021 Toyota Yaris Z ... [0.00] 2022 BMW X5 G05 e45 [0.00] 2015 Ferrari Cali T [0.00]	Another forum member had this problem also. It's in transit, the trucking company will deliver it when they have a full load of cars to that area. It will show up in the next few days, they always do! __________________ MY22 X5 M-Sport 45e White, 22"rims, Red Calipers, Ceramic Pads. Better off saying what it does not have and that's a B&O Audio System, otherwise all option boxes are ticked.
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03-11-2009, 08:51 PM	#4
RRGOO7 Colonel 361 Rep 2,451 Posts Drives: GTR Join Date: Dec 2006 Location: Miami FL iTrader: (13)	Theyre doing donuts in it
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03-11-2009, 09:45 PM	#5
lincoln Lieutenant 19 Rep 432 Posts Drives: 2009 Melbourne Red Coupe - DCT Join Date: Jan 2009 Location: Seattle (Puyallup) iTrader: (0)	Call BMW Assist and track it down! __________________ 2009 Melbourne Red DCT \| Black Interior \| Carbon Fiber Trim \| Carbon Fiber Roof \| Cold Weather \| Premium \| Technology \| 19's \| Smartphone Integration \| iPod \|
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03-11-2009, 10:22 PM	#7
Reedomn Major 678 Rep 1,469 Posts Drives: Lambo Huracan/RR Velar/C8 Join Date: Feb 2008 Location: Minneapolis iTrader: (15)	At least it got off the boat??!! Attached Images
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03-12-2009, 01:09 AM	#9
drey Second Lieutenant 21 Rep 222 Posts Drives: 2009 M3 Sedan, JZB/BB Join Date: Mar 2009 Location: Norcal iTrader: (0)	New Jersey port of entry? I think I saw Tony Soprano driving around in it.
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03-12-2009, 01:49 AM	#10
Genro757 ///M-Flight VP 77 Rep 669 Posts Drives: '13 Frozen Red Edition E92 M3 Join Date: Oct 2008 Location: NOVA/Virginia Beach, VA iTrader: (0) Garage List 2013 E92 M3 [0.00]	I'm sure its fine...next time do what I did and pick it up in Germany =)
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03-12-2009, 02:37 AM	#11
spyderco10 Colonel 63 Rep 2,426 Posts Drives: AW E92 M3 6MT Join Date: Jul 2008 Location: Honolulu, HI iTrader: (0)	go to the port and jack your own car __________________ “For God so loved the world that he gave his one and only Son, that whoever believes in him shall not perish but have eternal life.” - John 3:16
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03-12-2009, 08:40 AM	#12
FStop7 I like cars 331 Rep 5,052 Posts Drives: M6 Join Date: Oct 2008 Location: Newbury Park, CA iTrader: (3)	They sold it out from under you. __________________ My photostream: http://www.flickr.com/photos/racelap/
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03-12-2009, 10:12 AM	#15
E92M3Pilot E86MPilot 23 Rep 265 Posts Drives: F10 550XI Join Date: Apr 2008 Location: North Jersey / Phila iTrader: (3)	Fully break in at 3,100 miles. Are you planning on putting that many miles before track day? Time is running really short. You will have to do a lots of driving in one month.
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03-12-2009, 11:21 AM	#18
mPlasticDesign Major General 684 Rep 5,069 Posts Drives: BMW 230i Msport w/LSD Join Date: Nov 2007 Location: Astral Projecting: ∞ 23.516 -122 02.625 0242.101 ĕv'rē-hwâr' iTrader: (16) Garage List 2009 Porsche 911 997.2 [10.00] 2019 Hyundai N (Sold) [10.00] 2013 BMW M3 (Sold) [10.00] 2011 1M Coupe (Sold) [8.78] 2008 E90 M3 (Sold) [8.60] 2007 Z4 Mcpe (Sold) [9.50] 2005 BMW M3 (Sold) [10.00]	Reminds me of.... "Dude where is my car?" __________________
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03-12-2009, 11:51 AM	#19
gemini330zhp Major 34 Rep 1,180 Posts Drives: 2008 M3 E90 Join Date: Jul 2005 Location: BergenCo NewJersey iTrader: (0)	In the NJ Port I think they have a BMW certified Repair Facility that inspects the cars and check for damaged cars that are fixable before delivery. All BMW certified and so and so. I hope your car was not damaged. Good luck on the delivery. __________________ 2008 Jet Black E90 M3 6SPD no sunroof and 18s to my specs
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03-12-2009, 02:34 PM	#20
bmargolis Second Lieutenant 23 Rep 201 Posts Drives: 2009 M3 Join Date: Dec 2006 Location: Central CT & Newport, RI iTrader: (1)	Update... from the dealer today via e-mail - "Mystery solved! The port just called and, while BMW's daily activity report shows the car as having been delivered here on the 7th, it never left the port. As a result of it being in priority 4( available to swap), it was stored toward the back and buried behind a couple of thousand cars,and they didn't catch my putting it in priority 1 (sold unit), so no-one made any attempt to unbury it. They are doing that now and he said to expect it on Monday, so here we go again..." At this point, there's NO WAY I'll get enough break-in miles and a first service to be on track on 4/10. Too bad because I won't be in town for the next track day. With Lime Rock going "semi-private", I probably won't be able to get on track until the fall. Oh well, maybe by then I'll have some nice track wheels and tires so I don't have to grind up the PSII's. I can't help but speculate that all of this is BS and that the car was damaged in transit and they are stalling for time. I'm trying to be positive and not let some of the douche bags here influence me though. Thanks to those of you that offered constructive or compassionate responses. __________________ Bob ///Margolis 2013 335i xDrive – 6-speed, AW, M Sport Line, Cold Weather, Dymanic Handling, Premium, Technology, 403M, Black Grills, Carbon Caps, Performance Exhaust
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03-12-2009, 02:57 PM	#21
valeram Major 37 Rep 1,413 Posts Drives: 992 TTS, 991.2 GT3 T, F80 M3 C Join Date: Oct 2006 Location: Dublin, OH iTrader: (0)	You can track the status of your car until the time it left the PDC area. There is no way for the dealer to know the exact arrival time/date of the freight truck. Unless they know something that they don't want you to know. It might take a week or two, US Customs and PDC, before the car can be release for trucking. I remember my CA told me that my car will arrived on the next day but I told him that it was already on their lot. I always pass by my dealer, on the way home. So I already knew that my car was dropped off recently before I approached him. It still has the Euro plate and Euro bugs on the windshield.
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03-14-2009, 11:52 AM	#22
bmargolis Second Lieutenant 23 Rep 201 Posts Drives: 2009 M3 Join Date: Dec 2006 Location: Central CT & Newport, RI iTrader: (1)	Saturday 3/14/09 - My car was delivered to the dealer today. They don't have service on Saturday so that can't prepare it until Monday. I'm pushing them to take delivery on Monday. I suspect they will be looking to wait until Tuesday or even Wednesday. I'm really getting excited now. __________________ Bob ///Margolis 2013 335i xDrive – 6-speed, AW, M Sport Line, Cold Weather, Dymanic Handling, Premium, Technology, 403M, Black Grills, Carbon Caps, Performance Exhaust
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