Merc of Alexandria

dcgolfdr · 01-26-2011, 03:28 PM

In addition to my M3, I have a Benz GL Bluetec. For those who do not know, Bluetec is the clean diesel. Anyway, I took the truck to the dealer because a CEL came on. No problem, there was an service bulletin for a software update, no big deal. I get a phone call this morning that I need to add Adblue, the additive that makes the diesel clean, and that the charge would be $200. I changed my own oil, filter, fuel filter and added Adblue 2 months ago, which should last 10,000 miles. I told the SA that unless there was a leak then that was not possible, do not do anything and I would take care of it. He became short tempered with me. When I picked up the car there was no message on the computer that said Adblue was needed, basically this guy was trying to sucker me into agreeing on a $200 charge that was not needed. I hate shit like this and I will probably get an X5 diesel when I turn this car in. BMW dealers may be a PITA sometimes but at least all the service is included. Sorry for the rant just had to tell someone.

Cptn Mo 703 · 01-26-2011, 04:25 PM

Is this at American service center? My old SA at BMW fairfax went there. He was real cool with everything and wouldn't bs you. Donald Marsh if you end up going!

m4mehdi · 01-26-2011, 06:19 PM

ASC is, in my opinion, better than the other MB dealers. I used to take my SL there and they would get the work done unlike the HBL in tysons..

baarii · 01-26-2011, 07:55 PM

Did you put the Gintani catless xpipe on the GL? Lol that would give you CEL!

I have been going to ASC for the past 10+ years great service!

huyner328 · 01-28-2011, 07:27 AM

http://www.germanservicecenter.com/

Close friends of mine, great family owned shop... check it out if you ever need work.

01-26-2011, 03:28 PM	#1
dcgolfdr Wheelsucker 200 Rep 1,280 Posts Drives: Truck Join Date: Oct 2008 Location: Arlington, VA iTrader: (16)	Merc of Alexandria In addition to my M3, I have a Benz GL Bluetec. For those who do not know, Bluetec is the clean diesel. Anyway, I took the truck to the dealer because a CEL came on. No problem, there was an service bulletin for a software update, no big deal. I get a phone call this morning that I need to add Adblue, the additive that makes the diesel clean, and that the charge would be $200. I changed my own oil, filter, fuel filter and added Adblue 2 months ago, which should last 10,000 miles. I told the SA that unless there was a leak then that was not possible, do not do anything and I would take care of it. He became short tempered with me. When I picked up the car there was no message on the computer that said Adblue was needed, basically this guy was trying to sucker me into agreeing on a $200 charge that was not needed. I hate shit like this and I will probably get an X5 diesel when I turn this car in. BMW dealers may be a PITA sometimes but at least all the service is included. Sorry for the rant just had to tell someone.
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01-26-2011, 04:25 PM	#2
Cptn Mo 703 Lieutenant Colonel 116 Rep 1,603 Posts Drives: my feet Join Date: May 2009 Location: NoVa iTrader: (15) Garage List 2010 BMW e92 M3 ret ... [10.00] 2009 BMW e93 335i r ... [9.50]	Is this at American service center? My old SA at BMW fairfax went there. He was real cool with everything and wouldn't bs you. Donald Marsh if you end up going! __________________ 2008 Alpine White e93 335i- Sold 2009 Black Sap. Met. e93 335i- Sold 2010 Melbourne Red e92 M3- Sold
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01-26-2011, 06:19 PM	#3
m4mehdi Second Lieutenant 121 Rep 210 Posts Drives: 2021 M4 - 2019 X4 M40i Join Date: Jan 2011 Location: NoVA iTrader: (0)	ASC is, in my opinion, better than the other MB dealers. I used to take my SL there and they would get the work done unlike the HBL in tysons..
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01-26-2011, 07:55 PM	#4
baarii Major 79 Rep 1,149 Posts Drives: .. Join Date: Sep 2008 Location: I-66 iTrader: (8)	Did you put the Gintani catless xpipe on the GL? Lol that would give you CEL! I have been going to ASC for the past 10+ years great service!
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01-28-2011, 07:27 AM	#5
huyner328 Former N54 Fanatic 84 Rep 1,927 Posts Drives: Slow Join Date: Nov 2009 Location: NoVA iTrader: (8) Garage List 2014 Range Rover Sp ... [10.00] 2012 Fiat Abarth [10.00]	http://www.germanservicecenter.com/ Close friends of mine, great family owned shop... check it out if you ever need work. __________________ FREE MIXES! https://soundcloud.com/djbradpiff
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